04a JSNA Appendix , item 5. PDF 6 MB - Lambeth Council

DRAFT
A great deal of useful feedback on the draft CSP was received as part of the preconsultation
process. This was considered very relevant to the full consultation and
therefore those responses have been incorporated into this report’s findings.
Identifying Stakeholders
A CSP Communications & Engagement Strategy was developed and relevant
stakeholders were identified by the following groups:
Health and social care partners
Representatives
Influencers
Patients & carers
Community
Internal, including independent practitioners and PBC consortia
‘Hard to Reach’ groups (identified by information Public Health)
A variety of different methods were used to engage with these groups.
Engagement
The methods used to involve stakeholders and the public in the consultation
process included:
- Sending consultation documents out and inviting comments
- Meetings
- Media press release
- Use of PCT website
- Internal communication
Hard to reach groups: In addition, the PCT made specific efforts to engage with
‘hard to reach’ groups using public health expertise to identify which groups were
priority targets for the consultation process i.e. those that had not been adequately
engaged by other aspects of the consultation process and who would be affected
by the CSP proposals. Hard to reach groups included refugees, homeless,
disabled (both children and adults), housebound Older Adults.
Consultation feedback
Throughout the consultation, target audiences were given four routes for submitting
feedback:
Email
Website online questionnaire
Post
Direct feedback to PCT staff at consultation meetings, including formal
meetings, forums or focus groups
Lambeth JSNA – Preliminary Assessment
Version 4
October 2008
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