TABLE OF CONTENT - Emfuleni Local Municipality

TABLE OF CONTENT
Chapter 1
1.1 Introduction: policy and legislative context 1
1.2 MEC comments 1
1.3 Conclusion 9
Chapter 2
2. Analysis phase 10
2.1 Introduction 10
2.1.1 Area location 10
2.2 Demographic profile 11
2.2.1 Population composition 11
Chapter 3
3.1 Institutional analysis 13
3.2 Legal services 13
3.2.1 Introduction 13
3.2.2 Disciplinary enquiries 13
3.2.3 Active disciplinary hearings 14
3.2.4 Drafting of by-laws and policies 14
3.2.5 Establishment of municipal code 15
3.2.6 Rationalization of by-laws 15
3.2.7 Litigation 16
3.3 Human resources unit analysis introduction 16
3.3.1 Introduction 16
3.3.2 Staff composition 17
3.3.3 Performance management 17
3.3.4 Recruitment, selection and appointments 18
3.3.5 Remuneration and benefits 18
3.4 Information and communication technology 18
3.4.1 Introduction 18
3.4.2 Operations 18
3.4.3 Technical 19
3.4.4 Software 19
3.4.5 Administration 19
3.4.6 Challenges 19
3.5 Communication unit 20
3.5.1 Introduction 20
3.5.2 Communication and marketing strategy 20
3.5.3 Media monitoring and analysis/media liaison 20
3.5.4 Media policy
3.5.5 Publications 20
3.5.6 Electric media (website and intranet) 21
3.5.7 Corporate identity manual 21
3.5.8 Communication forums 21
3.5.9 Capacity Problems 21
3.6 Disability desk 22
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