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Annual Report 2003 2004

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124<br />

In order to further lower the dependency on cyclical price<br />

developments, the segment has been expanding its service business,<br />

which does not depend on the price development of materials.<br />

The risks from potentially uncollectible receivables are relatively<br />

insignificant. Apart from the use of hedging instruments, a broad<br />

customer portfolio and worldwide business activities ensure a wide<br />

spread in this area of risk. This also applies to the Industrial Services<br />

business unit to a great extent. In part, the considerable competition<br />

and price pressure has been countered by capacity adjustments at all<br />

levels on the one hand and targeted sales initiatives on the other.<br />

Business losses have been largely compensated through the acquisition<br />

of new customers.<br />

No risks are discernible which could jeopardize the continued<br />

existence of the Real Estate segment; this applies in particular for<br />

risks which could arise from structural or legal changes or external<br />

influences. The risk of vacancy will be limited for residential property<br />

in particular through targeted modernization programs and optimized<br />

customer service. Improved project management is facilitating risk<br />

limitation for industrial property. Beyond this, an integrated sales and<br />

maintenance program, together with optimized inventory management,<br />

supports the segment’s ongoing portfolio optimization.<br />

Summary<br />

The overall evaluation of the risks shows that the Group is affected<br />

principally by market risks; this includes economic price and volume<br />

developments in particular, as well as the dependency on the<br />

development of major customers and industries. Performance<br />

processes are well controlled in general and, therefore, less subject<br />

to risks. Overall, it can be noted that the risks in the ThyssenKrupp<br />

Group are contained and manageable and do not pose a threat to<br />

the existence of the company. Nor are any risks discernible that may<br />

jeopardize the existence of the Company in the future.

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