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Annual Report 2012 - Bank Sarasin

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Operational risks and reputation risks<br />

Operational risks are defined as the risk<br />

of losses that arise through the<br />

inadequacy or failure of internal<br />

procedures, people or systems, or as a<br />

consequence of external events. This<br />

definition includes all legal and<br />

supervisory risks, but excludes strategic<br />

risks and risks to the bank’s reputation.<br />

<strong>Bank</strong> <strong>Sarasin</strong> manages its operational<br />

risks on the basis of a consistent<br />

groupwide framework that not only<br />

satisfies the requirements of the Swiss<br />

Financial Market Supervisory Authority<br />

(FINMA).<br />

The underlying processes for monitoring<br />

operational risks are based on directives<br />

and on reporting at the appropriate level.<br />

A centralised database is used to collect<br />

and analyse loss events across the entire<br />

group. The regular measurement,<br />

reporting and assessment of segmentspecific<br />

risk indicators enables potential<br />

hazards to be detected well in advance. A<br />

regular self-assessment is performed<br />

involving representatives from specialist<br />

units and risk experts in order to identify<br />

and catalogue the underlying risks and<br />

inadequacies of a specific area, and these<br />

are then repeatedly reviewed.<br />

Committee. This is embedded in the<br />

<strong>Bank</strong>'s existing structures and processes<br />

in the area of risk management.<br />

Litigation risk<br />

In the course of their normal business,<br />

<strong>Bank</strong> <strong>Sarasin</strong> & Co. Ltd and individual<br />

companies in the Group are involved in<br />

various types of litigation. The Group<br />

makes provisions for such contingencies if<br />

the bank and its legal advisers consider<br />

that the Group is likely to have to make<br />

payments and if the amount of those<br />

payments can be estimated. All provisions<br />

for risks connected with litigation are<br />

included in the Group balance sheet under<br />

“other provisions”.<br />

As regards any further claims against the<br />

<strong>Sarasin</strong> Group of which the competent<br />

bodies within the <strong>Bank</strong> are aware (and for<br />

which, in accordance with the principles<br />

outlined above, no provision has been<br />

made), the executive management and its<br />

legal advisers consider that such claims<br />

are without merit, can be successfully<br />

defended or will not have a significant<br />

impact on the Group’s financial situation<br />

or operating results.<br />

Reputation risks<br />

For <strong>Bank</strong> <strong>Sarasin</strong>, reputation is essentially<br />

the stakeholders' (clients, counterparties,<br />

shareholders, investors and regulators)<br />

perception of the <strong>Bank</strong>'s public standing,<br />

as well as its professionalism, integrity<br />

and reliability. Accordingly, reputation risk<br />

can be defined as the existing or potential<br />

threat of negative commercial impacts on<br />

the <strong>Bank</strong> created by the relevant<br />

stakeholders' negative perception of the<br />

<strong>Bank</strong>.<br />

In order to identify potential reputation<br />

risks at an early stage and take any<br />

countermeasures necessary, the Risk<br />

Office has defined a management and<br />

control process for reputation risks which<br />

has been approved by the Executive<br />

<strong>Bank</strong> <strong>Sarasin</strong> & Co. Ltd, <strong>Annual</strong> <strong>Report</strong> <strong>2012</strong> | 68

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