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North Miami Beach, Florida<br />

Response to RFP # 2012-20, Solid Waste and Recycling Services Assessment<br />

Section D, Capability Statement<br />

KCI was contracted to provide technical assistance through economic and operational<br />

assessments for solid waste and recyclables and assist with the development of the rate<br />

structure for collection services. The goal of the project is to determine overall operational<br />

efficiency levels, program cost effectiveness, evaluate the solid waste system, and identify<br />

opportunities for improvement.<br />

The Greening of Florida: A Solid Waste Management Roadmap<br />

Period of Work: October 2007 – December 2009<br />

Key Personnel: Mitch <strong>Kessler</strong>, Robin Mitchell<br />

Through a state-funded project, KCI developed a new plan – or “Roadmap” – to re-energize the<br />

state’s recycling efforts. Project activities included an extensive review of states with “highperforming”<br />

recycling programs; research of the effectiveness of the policies and programs<br />

utilized in these states; and evaluation of the potential effectiveness of these policies and<br />

programs in Florida. The resulting Roadmap provides a comprehensive, forward-thinking,<br />

implementable strategic plan aimed at maximizing recycling in Florida.<br />

Commercial Rate Study<br />

Period of Work: 2007<br />

Key Personnel: Mitch <strong>Kessler</strong><br />

KCI conducted a planning-level assessment of solid waste service (SWS) revenue, expenses, and<br />

services with the objective of determining potential user fee rate increases needed to offset<br />

revenue shortfalls. This work activity involved an iterative process with SWS leadership to<br />

assign revenue and expenses to specific services (i.e. residential, commercial container, roll-off,<br />

barrel and recycling services). Subsequently, various service level and user fee rate increases<br />

were assessed. The study was framed by city leaders’ commitment not to raise residential rates<br />

even though they had remained unchanged for over 10 years. The study reached the<br />

preliminary conclusion that a commercial rate increase in the range of 25% would be sufficient<br />

to eliminate projected SWS deficits.<br />

Operational Analysis of City-Provided Collection Services<br />

Period of Work: 2007<br />

Key Personnel: Mitch <strong>Kessler</strong><br />

KCI conducted an analysis of the city SWS Department’s operations and finances. Based on the<br />

preliminary results of the commercial rate study described above, KCI conducted a more<br />

detailed analysis. The project considered three SWS collection functions: residential service,<br />

commercial recycling, and commercial service. The operational analysis involved analyzing<br />

equipment, personnel, and financials; developing performance metrics; and developing<br />

recommendations for efficiency improvement and cost reductions. The financial analysis<br />

entailed compiling revenue and expenditures for each type of service performed by SWS and<br />

developing customer rate scenarios. The goal was to eliminate the deficit currently incurred by<br />

SWS for residential services. The analysis concluded that significant opportunities exist to<br />

KCI Proposals 2012\North Miami Beach\D Capability Statement D-17

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