Kessler Consulting

North Miami Beach, Florida
Response to RFP # 2012-20, Solid Waste and Recycling Services Assessment
Section D, Capability Statement
Commitment to Client Service
Operating in this era of “big business,” with more and more critical functions outsourced, KCI
stands out as a certified Small Business Enterprise (SBE) firm that remains dedicated to the idea
of personalized service. This level of service enables us to consistently assist our clients in
achieving economically viable and environmentally sensible solutions for a host of solid waste
management challenges. Our commitment to client
service has helped our company remain flexible and
responsive to changes in client needs – regardless of
market changes.
KCI’s business focus is solely on solid waste management
systems and issues. We initially built our client base and
professional reputation providing assistance with
program evaluations and optimizations, grant proposal
“KCI successfully recommended
innovative approaches for systemwide
changes to the County’s solid
waste program that immediately
increased operational efficiencies
and resulted in significant cost
savings to the County.”
Joe Dawson
Attorney
Charleston County, SC
preparation, and waste composition studies. When
Mitch Kessler joined the firm in 1991, his background in
integrated system design and expertise in contracting for
solid waste services enabled the firm to respond to the growing demand for expanded solid
waste management options and innovative collection and processing solutions.
Our firm has been on the leading edge of focusing on sustainability in both the government and
business sectors. With LEED ® (Leadership in Energy and Environmental Design) accredited
professionals on staff, our project work now includes assisting local governments obtain Green
Government certifications and project administration for Green Buildings. We have also
developed green business certification programs, conducted workshops to green property
managers, and created environmentally preferable purchasing policies and guidelines.
Our professional reputation is perhaps best demonstrated by the long-term relationships
enjoyed with our clients. Our firm’s proven track record includes work on more than 300 solid
waste projects with more than 130 public and private sector clients, primarily throughout the
Southeast.
Our quality control and assurance program is straightforward and effective. All deliverables are
reviewed by a minimum of three people. The original author of each deliverable is responsible
for conducting a thorough review. The Project Manager then reviews the deliverable for
technical accuracy and to ensure it meets the project requirements and expectations of the
client. Depending upon the nature and complexity of the deliverable, an additional senior staff
member may also be requested to conduct a technical review. The Project Director then
examines the deliverable for approval, after which there is a final review by administrative staff
for grammatical, typographical, or formatting errors. We strive for excellence in all of our work!
KCI Proposals 2012\North Miami Beach\D Capability Statement D-2