Kessler Consulting

North Miami Beach, Florida
Response to RFP # 2012-20, Solid Waste and Recycling Services Assessment
Section D, Capability Statement
improve SWS residential service performance and reduce cost. The analysis identified specific
recommendations for operational change and for further analysis.
Solid Waste Rate Review
Period of Work: 2007
Key Personnel: Mitch Kessler
KCI provided assistance to the Utility Business and Customer Services Department to conduct a
review and analysis of solid waste user fees and cost of service in order to maintain existing
customer services. The base year for the analysis was Fiscal Year 2008. The analysis concluded
that current user fees were insufficient to meet budgetary needs of the SWS. The residential
service generated a revenue shortfall while commercial service generated a surplus. Overall, a
$2.2 million revenue shortfall was projected. It was recommended that a combined strategy of
cost reductions and rate increases be implemented in order to balance the solid waste fund
while maintaining current levels of service.
Collection Procurement, Contract Negotiation and Service Transition
Period of Work: September 2004 – October 2006
Key Personnel: Mitch Kessler, Robin Mitchell
KCI assisted with developing technical specifications and the contract for an ITB. At the City
Commission’s direction, KCI negotiated lower rates than initially bid with the sole bidder by
identifying key factors that would enable the vendor to lower the rate. We also assisted prior to
and during the transition period during which service changed from twice per week backdoor
service to once per week curbside. The transition occurred with minimal complaints from the
public.
Collection and Processing Systems Evaluation
Period of Work: 2000 – 2005
Key Personnel: Mitch Kessler, Miriam Zimms, Shane Barrett
KCI conducted a collection and processing systems evaluation to address issues and prepare a
comprehensive long-term strategic approach for the city’s solid waste management system.
Project activities included:
Operational assessment, including a collection rate analysis and an evaluation of all level-ofservice
options based on costs, operational efficiency, and community objectives.
Pay study analysis for solid waste and recycling collection drivers.
Review of customer education and outreach programs to identify methods to increase
participation, recovery rates, and program efficiency.
Processing system evaluation, including processing contract renegotiations that resulted in
net revenue to the City of $35 per ton of recyclables processed.
(Note: Contract initially negotiated in 1998; amended in October 2005; extended in 2008.)
KCI Proposals 2012\North Miami Beach\D Capability Statement D-18