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North Miami Beach, Florida<br />

Response to RFP # 2012-20, Solid Waste and Recycling Services Assessment<br />

Section E, Résumés<br />

Lisa Lamppert<br />

Consultant<br />

Lisa Lamppert joined KCI in 2011 and is one of the most<br />

recent additions to the KCI team. Lisa is an expert<br />

problem-solver who specializes in strategic assessment<br />

and development, process improvement, and change<br />

management. Prior to joining <strong>Kessler</strong> <strong>Consulting</strong>, Lisa<br />

ran her own consulting firm which offered innovative<br />

management solutions including business coaching,<br />

strategic planning, operational audits, financial<br />

reviews, and customized management training<br />

programs.<br />

<br />

Formal Education<br />

University of Tampa, FL<br />

John H. Sykes College of Business<br />

MBA, Management Concentration<br />

BS, Management, Finance Minor<br />

Affiliations & Leadership Roles<br />

Professional Development Trainer<br />

Solid Waste Strategic Plan, Deerfield Beach, FL<br />

Lisa is coordinating the development of the<br />

City’s Solid Waste and Recycling Division<br />

Organizational Change Coach<br />

University of Tampa MBA Coach<br />

operational plan. After an initial assessment<br />

and overview of the city’s solid waste<br />

operation, an operational plan was initiated. This detailed document presents<br />

recommendations for collection service models, operations, personnel, best practices<br />

and safety, fleet and equipment, tools and software, and financial structure.<br />

<br />

<br />

<br />

Route Rebalancing Analysis, Fort Lauderdale, FL<br />

Lisa provided technical service to the city and its franchise haulers with the rebalancing<br />

of the city’s solid waste collection routes. The project goal was to develop routing<br />

options to provide a safe environment for collectors/haulers as well as residents,<br />

balance daily pickups, limit non-productive driving time, consolidate civic associations,<br />

synchronize routes, and minimize collection changes. The project also identified<br />

operational efficiencies and helped to reduce the city’s carbon footprint.<br />

Service Rate Analysis, Fort Lauderdale, FL<br />

Lisa assisted in the preparation of the final report that compared the solid waste<br />

services currently being provided by the city with other cities having similar<br />

characteristics as Ft. Lauderdale. The analysis identified the solid waste service levels<br />

being provided, associated sources of funding, and the rate and fee structures.<br />

Recycling Alternatives Analysis, Lakeland, FL<br />

Lisa is conducting a recycling alternatives analysis for the city to show side-by-side<br />

comparisons of six different recycling collection systems. She is developing a model that<br />

shows the financial implications of each system, and producing an analysis of the<br />

implications of each for the city.<br />

KCI Proposals 2012\North Miami Beach\E Résumés E-12

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