Overview - MPC
Overview - MPC
Overview - MPC
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2009<br />
CHAPTER 3<br />
Productivity of the Hotel Industry<br />
◦◦<br />
The hotel industry registered a<br />
productivity growth of 2.5% to<br />
RM50,754 in 2009. The increase<br />
in productivity was due to attractive<br />
room rates and innovative travel<br />
packages introduced by the airlines.<br />
(Figure 3.13 and Figure 3.14).<br />
Figure 3.13: Productivity of the Hotel Industry<br />
Labour Cost Competitiveness<br />
◦◦<br />
The hotel industry continued<br />
to strengthen its labour cost<br />
competitiveness in 2009 as<br />
reflected by a decline in unit<br />
labour cost of 0.9%. Labour cost<br />
competitiveness of the hotel industry<br />
improved with higher productivity<br />
growth of 2.5% as compared with<br />
labour cost per employee that grew<br />
by 1.6%.<br />
Information and Communications<br />
Technology (ICT) Industry<br />
• ICT services industry includes the<br />
computer and telecommunications<br />
services industry. Computer and<br />
telecommunications goods and services<br />
enable information processing and<br />
electronic communications. Computer<br />
services industry includes hardware<br />
consultancy, software consultancy<br />
and supply, data processing services,<br />
database activities, maintenance and<br />
repair, and other computer related<br />
services, while telecommunications<br />
services industry covers telephone<br />
services, broadcasting, internet<br />
services and paging services.<br />
Computed from:<br />
- Department of Statistics, Malaysia<br />
Figure 3.14: Growth of Labour Cost<br />
Competitiveness of the Hotel Industry<br />
Computed from:<br />
- Department of Statistics, Malaysia<br />
44<br />
PRODUCTIVITY REPORT 2009
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