Annual Report and Accounts 2009-10 - Welfare Reform impact ...

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Achieving better outcomes by engaging with our users, other disabled people and their organisations to ensure their experiences inform our practices. Strategic aim 2 This year we consulted and engaged with more of our users than ever before. Their views help improve the way that the ILF works with its partner organisations to support independent living. We adopted a more structured approach towards engaging with our users this year with our largest ever consultation. All our users in England were invited to take part in a consultation exercise, by questionnaire or by attending one of eight events held across the country. We wanted to find out what users thought about the new ‘Right to Control’, the proposals for the National Care Service, and how the ILF should best develop its own role. Our findings formed the basis of well-received reports for the Office for Disability Issues (ODI) and the Department of Health, which are now influencing next steps. Users told us in the consultation that they wanted: • simpler arrangements for their awards; • more information to guide their decisions; • more flexibility as to how they can use the money; and • to be more certain that their awards will continue. As a result we examined a number of areas: our application process, how we reviewed needs, ways to simplify charging arrangements, and how to support the outcomes that our users are seeking to achieve. We have already made a number of changes. We have started to invite our users and their advocates to regional ‘you tell us’ meetings to help us shape those changes further and improve our service. Much of our strategy and operational development this year has been co-produced with disabled people. Increasingly we are reviewing all our policies to make sure they impact equally and fairly upon different groups of people – in line with our single equality scheme, which itself was set up this year following consultation with our users. Input from those outside of the organisation is increasingly encouraged at all levels of the ILF. This year we introduced a new briefing programme for ILF Trustees. People with different experiences in social care and disability are now regularly invited to share their views with Trustees. User consultations in summer 2009 8 events. Questionnaires sent to users 15,000. 16 Independent Living Fund (2006)
A new advisory group supports our Trustees and management team. 17 Annual Report and Accounts 2009-10
Page 1 and 2: Independent Living Fund (2006) Annu
Page 3 and 4: Independent Living Fund (2006). Ann
Page 5 and 6: Contents. About us 4 Engaging effec
Page 7 and 8: 5 Annual Report and Accounts 2009-1
Page 9 and 10: A message from the Chairman and the
Page 11 and 12: Our values and behaviours. The ILF
Page 13 and 14: 11 Annual Report and Accounts 2009-
Page 15 and 16: Delivering a high quality service t
Page 17: Strategic aim 1 Our application cle
Page 21 and 22: Strategic aim 2 At the event, we la
Page 23 and 24: Strategic aim 3. Engaging proactive
Page 27 and 28: Strategic aim 4 Finally, our commit
Page 29 and 30: Audit service The Comptroller and A
Page 31 and 32: Strategic aim 5 Business continuity
Page 33 and 34: Increasingly, the experiences and n
Page 35 and 36: The ILF prides itself in placing us
Page 37 and 38: Introducing the people behind the I
Page 39 and 40: Introducing the people behind the I
Page 43 and 44: Trustees’ appointments, training
Page 45 and 46: Management Commentary • Biannual
Page 47 and 48: Management Commentary The ILF reque
Page 49 and 50: Statement of Accounting Officer’s
Page 51 and 52: • to be appraised by the Chief Ex
Page 53 and 54: Remuneration Report for the year en
Page 63 and 64: Capacity to handle risk Whilst ever
Page 65 and 66: Statement on Internal Control for t
Page 67 and 68: Statement on Internal Control for t
Page 69 and 70:
The Certificate and Report of the C
Page 71 and 72:
The Certificate and Report of the C
Page 73 and 74:
Statement of Financial Position as
Page 75 and 76:
Statement of Cash Flows for the yea
Page 77 and 78:
Transferred Assets Reserve - relate
Page 79 and 80:
In the current year the FReM includ
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Notes to the Accounts for the year
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Published by TSO (The Stationery Of
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