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Annual Report and Accounts 2009-10 - Welfare Reform impact ...

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Strategic aim 5<br />

Business continuity in<br />

24-48<br />

hours.<br />

Risk management<br />

We regularly review the principal<br />

risks that threaten the achievement<br />

of our policies, aims <strong>and</strong> objectives.<br />

These reviews identify the controls<br />

in place to manage those risks at<br />

strategic level, directorate level,<br />

<strong>and</strong> programme <strong>and</strong> project level.<br />

Potential risks are reported to the<br />

SMB. The SMB then consider these<br />

risks for inclusion in the Strategic<br />

Risk Register.<br />

Business continuity<br />

We constantly analyse risks <strong>and</strong><br />

threats that could disrupt our<br />

business – on a small <strong>and</strong> larger<br />

scale. Our aim is to safeguard our<br />

people <strong>and</strong> continue to deliver our<br />

business for our users.<br />

As part of the ongoing improvement<br />

to business continuity, we reviewed<br />

our plans <strong>and</strong> successfully tested<br />

our disaster recovery suite.<br />

The test established we could<br />

continue business, at predetermined<br />

levels, within 24-48 hours. The<br />

results of the test were reported to<br />

the Board of Trustees <strong>and</strong> the SMB.<br />

Data security <strong>and</strong> data h<strong>and</strong>ling<br />

This year we introduced additional<br />

measures to ensure that data<br />

security continues to conform to<br />

Cabinet Office guidance.<br />

We introduced a stronger focus on<br />

our ‘clear desk’ policy. We provided<br />

sufficient lockable furniture so that<br />

all user files <strong>and</strong> business-sensitive<br />

materials are securely locked away<br />

each night.<br />

All bulk <strong>and</strong> sensitive external<br />

data transfers are governed by<br />

strict policy. Data transfers require<br />

authorisation by the individual<br />

information asset owner <strong>and</strong><br />

the senior information <strong>and</strong> risk<br />

owner (SIRO).<br />

All transfers <strong>and</strong> data losses are<br />

routinely reported to the Audit<br />

Committee. The SIRO presented<br />

his annual report to the Audit<br />

Committee in February 20<strong>10</strong> for<br />

sign-off by the Chair of the Audit<br />

Committee.<br />

29 <strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2009</strong>-<strong>10</strong>

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