Annual Report and Accounts 2009-10 - Welfare Reform impact ...

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Valuing and developing our workforce to ensure we have the right behaviours and skills to achieve our objectives. Strategic aim 4 This year’s learning and development plan offered our workforce more training and support than ever before. For the first time, we introduced leadership training programmes and a coaching scheme. Our people are our greatest asset – it is a well-worn phrase but neatly sums up how the ILF values its staff members. This year, we changed our structure to meet the objectives of our business plan. We also invested in learning and development – providing better support for all our workforce and, consequently, a better service for our users. Over the year, we delivered our entire learning and development plan, aimed at encouraging better, more efficient working practices. Managers across our whole organisation received better support and training through the introduction of two new developmental initiatives. Firstly, our new leadership programme is helping all of our managers develop the skills they need to meet the challenges of our business. Secondly, we have introduced a new in-house mentoring scheme called our ‘Coaching Circle’, which is available to all our managers. Over the course of the year, 20 volunteer coaches have mentored colleagues. Many of the coaches themselves have this year gained qualifications from the Institute of Leadership and Management. We also conducted a staff survey and created an action plan from the feedback. Progress of the plan is monitored by our monthly staff forum and reviewed by our managers every six months. At a personal level, an individual’s progress at the ILF is measured by his or her personal development plan. We’re pleased to report that everyone’s targets for the year were met. ILF employees 168 ILF assessors 83 22 Independent Living Fund (2006)
23 Annual Report and Accounts 2009-10 Our new leadership programme is helping all of our managers develop the skills they need to meet the challenges of our business.
Page 1 and 2: Independent Living Fund (2006) Annu
Page 3 and 4: Independent Living Fund (2006). Ann
Page 5 and 6: Contents. About us 4 Engaging effec
Page 7 and 8: 5 Annual Report and Accounts 2009-1
Page 9 and 10: A message from the Chairman and the
Page 11 and 12: Our values and behaviours. The ILF
Page 13 and 14: 11 Annual Report and Accounts 2009-
Page 15 and 16: Delivering a high quality service t
Page 17 and 18: Strategic aim 1 Our application cle
Page 19 and 20: A new advisory group supports our T
Page 21 and 22: Strategic aim 2 At the event, we la
Page 23: Strategic aim 3. Engaging proactive
Page 27 and 28: Strategic aim 4 Finally, our commit
Page 29 and 30: Audit service The Comptroller and A
Page 31 and 32: Strategic aim 5 Business continuity
Page 33 and 34: Increasingly, the experiences and n
Page 35 and 36: The ILF prides itself in placing us
Page 37 and 38: Introducing the people behind the I
Page 39 and 40: Introducing the people behind the I
Page 41 and 42: 39 Annual Report and Accounts 2009-
Page 43 and 44: Trustees’ appointments, training
Page 45 and 46: Management Commentary • Biannual
Page 47 and 48: Management Commentary The ILF reque
Page 49 and 50: Statement of Accounting Officer’s
Page 51 and 52: • to be appraised by the Chief Ex
Page 53 and 54: Remuneration Report for the year en
Page 63 and 64: Capacity to handle risk Whilst ever
Page 65 and 66: Statement on Internal Control for t
Page 67 and 68: Statement on Internal Control for t
Page 69 and 70: The Certificate and Report of the C
Page 71 and 72: The Certificate and Report of the C
Page 73 and 74: Statement of Financial Position as
Page 75 and 76:
Statement of Cash Flows for the yea
Page 77 and 78:
Transferred Assets Reserve - relate
Page 79 and 80:
In the current year the FReM includ
Page 81 and 82:
Notes to the Accounts for the year
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Published by TSO (The Stationery Of
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