Toyota South Africa Sustainability Report 2008 - Automotiveonline ...

Sustainability Report_14-10-2008:Layout 1 10/14/08 2:45 PM Page 27
Social Aspects
Toyota’s founding principle was to contribute to the development of a prosperous society
through the manufacture of automobiles. Toyota understands that responsible mobility
is one of the key tools to unlock the poverty cycle. People are therefore at the core of Toyota
South Africa’s business. We recognise and pursue the value to be found in harmonious
and sustainable relationships – with customers, suppliers, communities and employees.
Stakeholder Engagement
As Toyota South Africa, we engage in social contribution activities regarding the
environment, education, arts, culture, and community care, which we believe to be the
basis of a future sustainable society.
Over our 46 years of operation, we have identified and continue to engage with the
following stakeholder groups:
• Employees and employee representatives;
• Other Original Equipment Manufacturers (OEMs);
• Local communities, including community based organisations, community
representatives and leaders through informal structures e.g. school governing bodies,
community resource centres, as well as formal structures such as local municipality
structures, and Durban South Area Based Management;
• Civil society, including non-profit organisations;
• Local education institutions such as Schools, Further Education and Training High
Schools (FET), FET Colleges, training providers, Universities;
• KZN Provincial Government Departments such as the Department of Environment,
Economic Development and Trade and Industry;
• Other local businesses through the Durban Chamber of Commerce and Industry;
• Toyota Motor Corporation;
• Toyota South Africa Foundation;
• Service providers; and
• The media.
Key stakeholders are identified based on developing and maintaining good relationships,
mutual understanding and benefits with partners.
Engaging with stakeholders is not just an exercise in risk and reputational management
for us.We want to engage with our – and their - minds and hearts, and also believe that
we can be instrumental in creating behaviour changes necessary to develop harmonious
relationships with each other, and with our natural world.
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