Annual Report 2006 (pdf) - EuroMaint Rail

EuroMaint Industry
Production streamlining
at the forefront
During the year EuroMaint Industry has intensified the development of its maintenance operation in order to offer
customers maximum production efficiency. Two heavy development projects, packaged maintenance services and TSC,
have been predominant. Both projects are about how we respond to the market and added value for the customer.
The goal is to increase availability, performance and quality, known as
Overall Equipment Efficiency, in the operations where customers ask
us to streamline production.
Customer-led
Packaged maintenance solutions give customers greater freedom of
choice. Each service can be delivered individually or all at once. We are
led by the customer’s needs. Some customers begin with one service
and then add more, while others may only buy the ‘effective new procurement’
service, for example, when purchasing machinery requires
specialist expertise in the organisation. EuroMaint Industry has the
specialist expertise that small and medium-sized engineering companies
find it hard to maintain as the need for them varies dramatically.
This year we have delivered all services to one of our major customers.
This challenge – to develop and run the entire maintenance
operation for a large customer – has been an important experience as
we have developed TSC during the year.
TSC for peace of mind, added value and streamlining
The Total Service Concept is a full-service package for all of industry.
EuroMaint Industry takes care of all or parts of the customer’s
production-related maintenance, component servicing and/or spare
parts management. The aim is to bring about greater peace of mind,
better opportunities for streamlining and higher financial value for the
customer, compared with a conventional service offering.
Integrating production and maintenance has long been a trend
in the automotive industry. The operators deal with the simpler
day-to-day maintenance, while maintenance personnel increasingly
specialise in more advanced tasks in preventive maintenance,
troubleshooting and repairs. Requirements regarding expertise have
therefore become clearer, as has the positive impact of maintenance
on income. This is the trend on which the TSC is based.
Clarity and flexibility
A TSC-contract means that EuroMaint Industry becomes the new
employer of the maintenance personnel. Joint planning between
production and maintenance is refined. The operators continue to
take care of day-to-day maintenance and receive ongoing training
from EuroMaint Industry, while the specialist expertise of the maintenance
personnel is honed. EuroMaint Industry, which has maintenance
as its core business, provides the personnel with more effective
support with clear routines, clear responsibilities, well-developed
methods and carefully planned competence development.
For the customer, a TSC-contract means greater peace of mind in
the form of predictable costs, higher availability and improved safety.
Our ability to provide additional resources for major maintenance
projects or unique cutting-edge expertise also increases flexibility.
“TSC means peace of
mind, streamlining and
higher financial value
for the customer”
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