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Annual Report 2006 (pdf) - EuroMaint Rail

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<strong>EuroMaint</strong><br />

Operational development<br />

Maintenance is a commission of trust based on in-depth, industry-specific skill and a broad, sector-wide<br />

innovative approach. Whichever industry <strong>EuroMaint</strong> operates in the goal is the same: to find the best balance<br />

between availability, profitability and safety for the customer.<br />

We create customer value by optimising processes and technology.<br />

The question we continuously ask in our operational development<br />

is how: How can we make our processes more efficient? How can<br />

we introduce new technology and new methods for streamlined<br />

maintenance? How can we develop our collaboration with strategic<br />

partners? How can we harness and develop creative ideas?<br />

Synergy and customer benefit<br />

As a maintenance group with operations in different industries,<br />

<strong>EuroMaint</strong> benefits from synergies. The lowest common denominator<br />

is that every operational disruption comes as a surprise – more<br />

or less. Ideally less. By refining maintenance planning, preventing<br />

surprises, fine-tuning logistics and being prepared to act ahead of the<br />

unexpected, we minimise the number of operational disruptions.<br />

Statistics or reality<br />

Conventional preventive maintenance is based on operating statistics<br />

which determine how often the measures are carried out. In contrast,<br />

new preventive maintenance is condition based. Thanks to new technology<br />

for monitoring the condition of equipment, we can measure<br />

the maintenance need and carry out the work when it is actually needed.<br />

Partnership and the wide scope<br />

Maintenance requires both general and specialist expertise. At<br />

<strong>EuroMaint</strong> we recognise that we cannot be specialists at everything.<br />

We therefore collaborate with selected partners. Some of them are<br />

closely involved in our operational development regarding condition<br />

monitoring, documentation and Integrated Logistics Support,<br />

ILS. Others help to complete the total range of services we<br />

offer customers.<br />

From activity to process<br />

During the year <strong>EuroMaint</strong> has launched the Total Service Concept, TSC,<br />

as a comprehensive proposition for the entire industry. The total service<br />

aspect lies in viewing maintenance not only as a series of activities,<br />

but as something closely integrated with operation. This approach<br />

enables us to take greater advantage of breaks in operation to carry out<br />

preventive maintenance. Similarly, better use can be made of operators’<br />

knowledge in day-to-day maintenance. Maintenance has on the whole<br />

become more specialised and expertise-demanding. Does the customer<br />

want us just to take care of the specialised maintenance? Or to be<br />

responsible for the total service? The choice is the customer’s.<br />

Total concept independent of sector<br />

The TSC was originally developed within <strong>EuroMaint</strong> <strong>Rail</strong> to offer<br />

customers in the rail transport industry a more comprehensive<br />

package, to provide relief and assume total responsibility for<br />

availability. Since then, with the support of the Group management,<br />

<strong>EuroMaint</strong> Industry has further developed and adapted the concept<br />

to the engineering industry. One of the main benefits our subsidiaries<br />

enjoy in being part of a maintenance group is that the development<br />

of methods relating to operational reliability and maintenance is<br />

largely the same regardless of industry.<br />

Active ideas process<br />

<strong>EuroMaint</strong> has the breadth in maintenance engineering that enables<br />

us to harness and exchange good ideas between the rail transport,<br />

engineering, energy and processing industries and other sectors.<br />

One way of adding new knowledge is to arrange personnel seminars<br />

with external speakers. In a Group that recognises creative innovative<br />

thinking, actively seeks new ideas and ensures they are swiftly<br />

implemented, good ideas rarely come in ones.<br />

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