2006 DPS Annual Report - Arizona Department of Public Safety

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Criminal Justice Support Division Licensing and Regulatory Bureau • Processes applications and issues Fingerprint Clearance Cards. • Processes criminal history checks for criminal justice employment, noncriminal justice employment, licensing and other authorized purposes. • Processes requests for state warrant searches. • Processes and issues concealed carry weapon (CCW) permits to Arizona residents and U.S. citizens. • Processes and approves applications for CCW training organizations and instructors who provide initial and renewal applicants with the training required by the state statute. • Conducts administrative and criminal investigations for violations of the concealed-weapon permit laws and rules involving applicants permit holders, instructors and training organizations. • Maintains the “Official Arizona Concealed Carry Weapon” Website, http://www.azdps.gov/ccw. • Conducts assessments of other states’ concealed-weapon programs and enacts reciprocal agreements and grants recognition for other state issued CCW permits. • Processes private investigator and security guard industry applications to conduct business in Arizona. • Conducts administrative and criminal investigations involving violations of state security guard and private investigator statutes and rules. Wireless Systems Bureau • Designs and maintains a statewide microwave carrier system for the Department and other federal, state, and local agencies. • Designs, coordinates and installs statewide radio and mobile data systems for the Department and other state agencies. • Installs and maintains buildings, towers, and antenna systems at remote DPS radio sites. • Designs, coordinates, and installs enhancements to the Emergency Medical Services Communication (EMSCOM) system which provides radio communications between field emergency medical and hospital personnel. • Maintains a statewide radio system for the Department and other state agencies. • Provides continuous radio communication services for the Department and the public safety personnel of other agencies. • Provides technical audits and assistance to county and local law enforcement agencies experiencing radio system problems. • Provides engineering support for radio equipment state-term contracts generated by the Department of Administration. • Coordinates, maintains and supports the Department’s mobile data computer data radio system infrastructure, including associated mounting hardware. • Provides modified Geographic Information System (GIS) data to support the Department’s computer aided dispatch mapping system. 84
Technical Support Services Criminal Justice Support Division FY 2005 FY 2006 % Change INFORMATION TECHNOLOGY Mainframe Systems Supported 85 81 -4.7% Client/Server Systems Supported 1 1 0.0% Web Systems Supported 7 9 28.6% Computerized Teleprocessing Transactions 238,557,182 236,727,444 -0.8% Computer Terminals Supported (Includes MIS) 11,892 11,222 -5.6% Criminal Justice Terminals Supported 9,693 8,877 -8.4% DPS PC’s Supported 3,299 3,626 9.9% DPS EMS Users Supported 2,631 2,598 -1.3% DPS Mobile Digital Terminals (MDT) Supported 76 0 MDT Transactions 216,630 0 DPS Mobile Digital Computers (MDC) Supported 187 397 112.3% MDC ACJIS Transactions* 2,080,000 Project Service Requests Received 80 58 -27.5% Project Service Requests Completed 72 61 -15.3% PC Customer Assists 5,559 6,083 9.4% Dial-In Users Supported 1,255 **176 -86.0% Lotus Notes Users Supported 1,831 2,261 23.5% Mainframe Users Supported 10,741 11,591 7.9% Unix Servers Supported 12 12 0.0% Wintel Servers Supported 54 68 25.9% *Unlike the FY 2006 MDC ACJIS Transactions, the FY2005 MDT Transactions include both MDT and MDC transactions. **Decrease due to ongoing project to provide highway patrol district and area offices access to the internet, lotus notes and the Department’s mainframe system. FY 2005 FY 2006 % Change TELECOMMUNICATIONS Base Stations Maintained 520 560 7.7% Other Agencies Supported in Radio Communications 17 17 0.0% Portable/Mobile Radios Maintained 9316 9360 0.5% Radio Communication Sites Maintained 76 77 1.3% EMSCOM Call-Signs Maintained 1194 1221 2.3% Number of Microwave Paths 85 86 1.2% Microwave Path Miles 3613 3643 0.8% FCC Radio Licenses Maintained 456 487 6.8% Voice & Data Telecommunications * $1,383,127 **$1,828,253 32.2% Wireless Telephone & Paging Services $130,976 $129,919 -0.8% * Fixed & usage based services paid to wire line telephone companies. **Increase due to AzNET seat billing increase. FY 2005 FY2006 % Change OPERATIONAL COMMUNICATIONS Radio Dispatch Consoles Operated 18 18 0.0% ACJIS Transactions Conducted 1,361,249 1,272,627 -6.5% ACIC/NCIC Hits Process 14,730 15,706 6.6% Department Record Numbers Issued 66,335 53,714 -19.0% Calls for Service (Previously Incident Cards Completed) 666,016 695,559 4.4% Abandoned/Towed Vehicle Reports Taken 19,042 23,059 21.1% Tow Trucks/Wreckers Called 43,332 48,988 13.1% 9-1-1 Calls Received 228,891 212,170 -7.3% Emergency Medical System Cases Processed 5,629 2,920 *-48.1% Radio Transmissions Completed 14,145,050 11,671,833 -17.5% *The decrease of EMS cases processed stems from more free standing repeaters in the rural areas of the state and the use of cellular telephones which enable ambulance personnel to talk directly to the hospital staff to obtain their orders which reduces the need for contacting EMSCOM to set up the patch. Source: Criminal Justice Support Division 85
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2006 DPS Annual Report - Arizona Department of Public Safety

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