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Agency Information Booklet - HomeGround Services

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19. What happens once<br />

I’ve made a referral?<br />

New referrals are discussed at team meetings every Tuesday<br />

morning. A Connexions worker is allocated to each new referral<br />

and will contact the referrer on Tuesday afternoon to make a time<br />

for an initial assessment interview. Connexions does not have a<br />

current wait list. In the case of a wait list, the client is placed on the<br />

wait list and the referrer will be contacted when the service<br />

becomes available. The referrer will also be informed of alternative<br />

service providers to access during the wait list period.<br />

20. Number of Workers 5<br />

21. Partnerships involved<br />

in<br />

22. Networks (formal &<br />

informal)<br />

Clients of Connexions can access consultation with the psychiatric<br />

registrar from CHOPS for psychiatric assessment and<br />

recommendations regarding pharmacotherapy. These<br />

consultations are held at Connexions. CHOPS also facilitate<br />

referral of Connexions clients to other area mental health services.<br />

Clients can access the YSAS Primary Health Clinic until they are<br />

25 years old, despite the upper age limit for this service at 21 years<br />

old.<br />

Connexions have nomination rights to three transitional housing<br />

properties managed by <strong>HomeGround</strong> and North East Housing<br />

services.<br />

Connexions has a relationship with NEXUS including co-facilitation<br />

of group programs with Connexions clients and access to<br />

secondary consultation and professional development<br />

opportunities.<br />

Yarra Drug Health Forum<br />

Intensive Case Management Service panel member<br />

23. Disabled Access Ramp into studio to access Gateway programs<br />

Disabled toilet and shower downstairs<br />

Counselling rooms located upstairs, no disabled access<br />

24. Transport Transport is provided for clients as required and dependent on<br />

presenting needs.<br />

Clients are provided with MET tickets<br />

25. Culture and<br />

Languages<br />

Staff are Australian and speak English. One staff member is from<br />

El Salvador and speaks Spanish.<br />

Page | 22<br />

HACC & Homelessness in Yarra <strong>Agency</strong> <strong>Information</strong> <strong>Booklet</strong><br />

Coordinating <strong>Services</strong> for Better Outcomes

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