Agency Information Booklet - HomeGround Services

17. Referral Process Contact Wilum (03) 9419 6288 and speak to a worker or request a
referral form. Referrals to Wilum can be made:
by individual young people or family members
through YSAS Community Programs
through community alcohol and other drug services, GPs,
primary and mental health services, youth justice and
homelessness services
18. How to make a
referral?
19. What happens once
I’ve made a referral?
Contact the Wilum office on (03) 9419 6288 and ask for a referral
form which will be faxed / emailed to worker.
Once the referral is received, a worker will contact the referrer and
arrange a time to meet with the young person and referrer. Wilum
generally has a waiting list but acceptance into the program is
based on individual needs of the young person.
20. Number of Workers One drug and alcohol housing and support worker and one
manager.
21. Partnerships involved
in
22. Networks (formal &
informal)
-
Wilum has strong networks with a range of services in the inner
north and west suburbs of Melbourne. These include youth AOD
services, housing services, mental health services, community
health services and maternity health services.
23. Disabled Access
24. Transport Wilum office is located in Fitzroy, close to public transport including
trams, trains and buses. Staff have access to two vehicles that can
also provide transport options to clients.
25. Culture and
Languages
Interpreters can be provided if needed, access to koori services is
also available.
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HACC & Homelessness in Yarra Agency Information Booklet
Coordinating Services for Better Outcomes