Agency Information Booklet - HomeGround Services

Assessment Liaison Early Referral Team, St Vincent’s Hospital, ALERT
1. Service Name St Vincent‟s Hospital, Assessment Liaison Early Referral Team
(ALERT)
2. Brief History of Service ALERT commenced in 2000 and is an interdisciplinary team
providing care co-ordination/ allied health intervention to the
Emergency Department. ALERT also provides assertive outreach
into the community, and follows up at risk patients post discharge.
The team has been established to enhance discharge planning and
continuity of care for patients who are at risk of lengthy inpatient
stays and/or unplanned re-admissions due to the complex nature of
their medical and social situation.
3. Location/s: Emergency Care Co-ordinators at St Vincents Hospital.
Community Care Co-ordinators located at North Richmond CHC,
Inner Space and Booroondara CHC.
4. Telephone: 92882211 pager 204
5. Emails: ALERT@svhm.org.au
6. Website Address: http://www.svhm.org.au/infoabout/departments/ALERT01.htm
7. Service Contacts:
8. HACC Service ALERT makes referral to local councils to assist with provision of
HACC services.
9. Other Services in
Organisation
St. Vincent‟s Hospital (Melbourne) is a leading teaching, research
and tertiary health service offering: adult acute medical and surgical
services, sub-acute care, diagnostics, rehabilitation, allied health,
mental health, palliative care, and residential care and community
care.
10. Funding Sources Funded through Hospital Demand Management strategy from 2000
to facilitate care coordination of complex patients presenting
frequently to ED.
Since 2002, ALERT has been extended through HARP [Hospital
Admission Risk Program] to establish Community Care Coordination
11. Area Served Our primary area of service is for residents living in the City‟s of
Yarra, Booroondara, Darebin, and Melbourne.
12. Hours open: ALERT operates from 08.30-21.00hrs, seven days a week.
13. Costs involved None.
14. Target Group ALERT‟s target group includes people presenting to or who are at
risk of presenting to St Vincent‟s emergency department. Our target
group may have been identified as having complex medical and
social needs (such as aged care, homeless, substance use, mental
health, assault & violence, disability, ATSI, etc).
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HACC & Homelessness in Yarra Agency Information Booklet
Coordinating Services for Better Outcomes