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Responsible Business Guide: A Toolkit for Winning Companies

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RBG<br />

<strong>Responsible</strong> <strong>Business</strong> <strong>Guide</strong>: A <strong>Toolkit</strong> <strong>for</strong> <strong>Winning</strong> <strong>Companies</strong><br />

The Road to <strong>Responsible</strong> <strong>Business</strong><br />

The writing is on the wall. What has become increasingly important to consumers and<br />

investors all over the world is how a company makes money, rather than how much<br />

money it makes.<br />

<strong>Business</strong> as a <strong>Responsible</strong> Citizen<br />

Over the last decade we have seen a near-total<br />

trans<strong>for</strong>mation 15 in the way business is expected<br />

to operate. In today’s global environment, profits<br />

alone do not suffice as a measure of corporate<br />

success. It is true that successful companies are<br />

still identified by their profitability, using familiar<br />

measures such as market share or return-oninvestment.<br />

But at the same time, an entirely new<br />

set of “social responsibility” parameters have<br />

gained acceptance as one gauge of a winning<br />

company rewarded <strong>for</strong> its ethical behavior.<br />

Spending on sustainable products and<br />

services over the past decade has increased<br />

tenfold, with each UK household now<br />

spending on average £251 per annum on<br />

green items.<br />

Ethical Consumerism Report 2009,<br />

Co-operative Bank and Ethical Consumer Research<br />

Association (ECRA)<br />

Globally responsible leadership is not only<br />

beneficial to the world’s largest corporations.<br />

Entrepreneurs from the developing world<br />

should realise its benefits. They should<br />

develop mechanisms <strong>for</strong> demonstrating social<br />

and environmental expenditures as<br />

investments which, in the long run improve<br />

their financial bottom line and add value to<br />

economic and societal development.<br />

Ambreen Waheed<br />

EFMD-UNGC Globally <strong>Responsible</strong> Leadership –<br />

A Call <strong>for</strong> Engagement<br />

Enterprises’ overseas clients are familiar with<br />

demands <strong>for</strong> compliance or social audits. The<br />

companies often say they are left wondering as<br />

to how this additional burden relates to their<br />

traditional way of doing business, which has<br />

always been based on low prices and client<br />

satisfaction. Likewise, multinational corporate<br />

giving campaigns, with their allusions to corporate<br />

citizenship and corporate social responsibility,<br />

leave local businesses to assume that individual<br />

philanthropy is somehow an appropriate measure<br />

of responsible company behavior.<br />

As if all this were not enough, business owners face an onslaught of CSR consultants who<br />

promote CSR strategies that range from corporate community investment (CCI) at best to<br />

re-hashed PR solutions or marketing gimmicks couched in CSR language at worst.<br />

<strong>Responsible</strong> <strong>Business</strong> Initiative 17

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