Responsible Business Guide: A Toolkit for Winning Companies

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What to actually look for? CSR ASSISTANCE PARAMETERS-4 Typical candidates might come with great communication and inter-personal skills, but not necessarily the kind of advocacy or lobbying skills that are essential for CSR work. CSR professionals need to have highly developed capacities for formulating, designing, implementing and in most cases, assessing CSR programs. All these indicate a requirement among candidates for a strong conceptual knowledge of CSR and how it has developed over the years, particularly the last two decades. Academic material on CSR is patchy at best, and in any case is not offered extensively enough, while experiential learning is hard to come by given the nuanced context of CSR in various sectors or geographical zones. The blame here clearly does not lie with the aspiring CSR candidate, but with the fact there are simply not enough basic courses on CSR in college or business schools that can prepare candidates sufficiently. It seems we will continue to see aspiring CSR candidates coming from diverse backgrounds, primarily motivated either by a strong sense of justice and equity, or worryingly, simply by the pursuit of profits and who only use CSR terminology as a tool for gaining narrow business advantages. Those of us hiring for CSR positions will somehow have to learn to differentiate between these two. Integral qualities CSR professional must have: · A sense of justice and fair play · A demonstrable conviction in the value-led precepts of CSR, possibly with some experience of activism or association with a cause sympathetic to CSR · Evidence of innovative or out of the box thinking along with independent judgment · An understanding of the working of non-governmental organizations, businesses, and the government, as well as a sense of their historical stances in relation to each other, the new and evolving ways they have of working together, and most importantly, a clear idea of where we are all heading · A reasonable understanding of global frameworks and initiatives driving CSR today · Some evidence of having had a role in business processes based around ethical practices · Analytical ability, natural curiosity and an urge to get to the bottom of things · An enabling attitude, strong interpersonal skills, and a non-threatening or empathetic personality · Perhaps above all, the ability to work with others and produce tangible results that mean something to business in terms of goals and paybacks. · In terms of preparation, any good education. CSR Training may actually be less meaningful, simply because there is very little available of an acceptable quality
APPENDIX- PARTNERING FOR CSR: GROUND RULES FOR SUCCESS Responsible & Sustainable Partnerships Should: be relevant to all/both Stakeholders be a way out of impasses precipitated by mistrust and aloofness have plans that provide “spaces” for meaningful interaction provide modus Vivendi that harnesses synergies for sustainable development Should aim to impact: Laws & Regulation Perception & Attitudes Knowledge & Practice Capability & Skills Should address issues of: Good governance Inclusion Should have Critical Variables: The 7Cs Communication Compatibility Credibility Championship Conviction Capacity Consequences “...Partnerships are strategic collaborations between citizen & private sector actors... to leverage each party’s unique set of expertise, efficiencies and networks to achieve a more productive outcome than if pursued alone.” Elizabeth Sobel, CSR Data Networks “Partnerships appear to vary greatly because each brings together distinct participants, interests, resources and goals... However, despite their individuality, partnerships must demonstrate certain specific characteristics that describe success” CSR Briefing, Responsible Business Initiative Pakistan
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