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With such competitive situations, non-life insurance companies had to adjust their operational strategies. Thus, business<br />

cooperation among business partners of different types was typically seen as a channel for insurance sales. In addition, insurance<br />

sale points were opened in different department stores to provide convenience to people in purchasing insurance policies or<br />

reporting on losses, in addition to building confidence among people who want to buy a policy.<br />

Bangkok Insurance Public Company Limited has continuously given importance to and formulated proactive strategies for<br />

personal line business through advertising and public relations campaigns via various media. This has given the Company the<br />

ranking of Most Admired Brand of BrandAge Magazine for <strong>2007</strong> in the insurance business category. Over the past two years,<br />

the Company, in cooperation with Bangkok Bank Public Company Limited, has been able to extend a significant number of personal<br />

customer bases via Bancassurance. Besides, it has collaborated with its business partners both inside and outside Thailand,<br />

for instance, Bangkok Bank and brokers, in expanding the market through Telemarketing. Similarly, since <strong>2007</strong>, the Company has<br />

joined hands with Tsutaya (Thailand)’s 230 branches throughout the country to sell personal accident insurance via these<br />

branches. In <strong>2007</strong>, the Company opened three more BKI Care Stations, bringing the total to 6 stations, in leading department<br />

stores both in Bangkok and regional provinces. The majority of insurance products the Company distributed through different<br />

channels was those of personal accident and health insurance, comprehensive travel accident insurance and motor insurance.<br />

Typically, the policies were issued on a package basis for the sake of distribution convenience, with different levels of the sum<br />

insured. In addition, the Company has introduced a new motor insurance product called, “1 st Care & Save” as an option for<br />

customers wanting to be economical on their expenses while still having comprehensive coverage. Likewise, the Company has<br />

also offered the “BKI’s Recommended Garage” project to recommend a garage, identified in the contract, of standard quality to<br />

customers and the general public.<br />

<br />

Industry Outlook and Future Competition<br />

For 2008, it is anticipated that a number of problems impacting the Thai economy will be resolved as a consequence of<br />

political stability and the government’s economy-stimulating policies, particularly the government’s investment budget plan of over<br />

Baht 1.59 trillion, which will have a positive impact on propelling the country’s economy and generating a favourable investment<br />

atmosphere for the private sector, which has long been in the doldrums. Investment based on the current National Plan<br />

(<strong>2007</strong> - 2011) will be distributed to four main areas, namely: mass transport systems, housing, water resources and the other<br />

areas consisting of communications, energy and tourism. This will likely have direct benefit for the people and institutions<br />

concerned, for example, construction materials, commercial banks, food, hotels, hospitals, etc.<br />

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