MAP-01-010 HFI Management Guide - Human Factors Integration ...

Chapter 2 – HFI Processes and Mechanisms
3. Equipment Capability Acceptance – The DEC is the Acceptance
Authority but the CWG is closely involved in the development of the
Integrated Test, Evaluation and Acceptance Plan, the review of the
Acceptance Submission by the IPT Leader, advice on formal Acceptance
and subsequent Release to Service.
The responsibility for HFI is shared between the Capability Working Group and
the IPT. HFI helps the IPT and CWG work together, trading off changes that
might be needed in equipment with changes to people and procedures to ensure
total system effectiveness.
2.1.4 The Second Customer Function
Customer 2 is the user of the equipment capability and has two key roles, Core
Leadership and Pivotal Management role. These are discussed below.
2.1.4.1 Core Leadership
This role is undertaken by the Single Service Chiefs and supports the ECC
decisions on equipment capability by providing advice and experience on the full
range of factors making up military capability, including concepts and doctrine,
sustainability, training, force structure and personnel. Single Service Chiefs are
responsible for ensuring that the Joint Capabilities Board and CWGs receive
appropriate input on such matters for future equipment capability.
2.1.4.2 Pivotal Management
This role is undertaken by the end-users of equipment, primarily the Front Line
and Training Commands. This role focuses on in-service equipment and
includes responsibility for defining the in-service outputs sought from the IPT and
monitors IPT delivery performance. As the new equipment enters service,
Customer 2 takes on the lead customer role and confirms with the IPT the level
of in-service support required including availability, sustainability, and training to
be provided.
2.1.5 The Integrated Project Team
The Integrated Project Team (IPT) is responsible for translating the ECC’s
expression of the user requirements (the User Requirement Document (URD))
into an output-based statement of what the system must do to meet these
requirements (the System Requirement Document (SRD)). The IPT will also
devise and cost equipment solutions to meet the SRD, produce the material
required to support the Customer’s Main Gate Approval and manage the
development, manufacture, in-service support and eventual disposal of the
equipment. At the Manufacture phase, the control of the IPT passes from the
DPA to the DLO. The IPT deals with the ECC mainly through the DEC.
Nov 2006 Page 2-5 Issue 4