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Triple play<br />

IPTV: rethinking broadcasting<br />

by Ed Graczyk, Director of Marketing and Communications, Microsoft TV Division<br />

TelevisionoverIP-basedbroadbandnetworks,IPTV,provideshigh-definitionprogramming,VideoonDemand,DigitalVideoRecording,hundredsoflinearchannels,arich<br />

InteractiveProgrammeGuideandmore.Itfundamentallychangestraditionalbroadcast<br />

TVandletsprovidersdeliveranewgenerationofintegratedservicescalledtripleplay,<br />

combiningvoice,videoandbroadband.IPTV’sefficientuseofbandwidthgivestheconsumer<br />

a near-limitless number of channels and access to a huge library of live, ondemandandtime-shifted,digitalvideorecordedcontent.<br />

EdGraczykisDirectorofMarketingandCommunicationsfortheMicrosoftTVDivisionatMicrosoft<br />

Corporation.Heisresponsibleforcommunications,publicrelations,branding,positioning,advertising,<br />

partner co-marketing and events worldwide for the Microsoft TV family of software products. Mr<br />

GraczykhasheldanumberofmarketingandsalesmanagementpositionsatMicrosoftincludingmarketing<br />

lead for the MSN MoneyCentral personal finance service, marketing lead for MSN<br />

CommunicationsServices,publicrelationsleadfortheWebEssentialsandMSNdivisions,entertainmentmarketingmanagerforMSNandcorporateaccountsalesmanagement.BeforejoiningMicrosoft,<br />

hespentsixyearswithUNISYSCorporation.Heservedinvarioussalesandproductmanagementpositions,withafocusoncustomersinthebanking,securitiesandinsuranceindustries.<br />

MrGraczykfrequentlyspeaksatdigitalTVindustryevents,includingBroadcastAsia,CTAMResearch<br />

Conference,DigitalHollywood,DigiTrendsCampInteractive,KaganInteractiveTVSummit,IFABerlin<br />

andthePBSTechnologyConference.In1994,hereceivedtheCorporateAccountExecutiveoftheYear<br />

AwardatMicrosoft.HeisalsoamemberoftheCable&TelecommunicationsAssociationforMarketing.<br />

EdGraczykhasabachelor’sdegreeinSciencefromtheBostonCollegeSchoolofManagement,wherehe<br />

holdsatriplemajorinmarketing,computerscienceandeconomics.<br />

Recent technological innovations<br />

have enabled the delivery of highqualitytelevisionoverbroadband,IPbased<br />

networks. Called IPTV, this<br />

next-generationTVtechnologyoffers<br />

broadband service providers an<br />

opportunitytofundamentallychange<br />

traditional approaches to broadcast<br />

TV and expand their businesses<br />

throughnewrevenuemodels.<br />

Recent industry events – including<br />

BT’sdecisiontoofferTVoverbroadband<br />

services, SBC’s Project<br />

Lightspeed rollout, Verizon’s<br />

announcement of FiOS TV and V-<br />

CASTservices,cable’saggressiverollout<br />

of triple-play services, and<br />

Microsoft’s recently-announced relationshipwithAlcatel–pointtoaparadigmshiftintheworldofdigitalTV<br />

andcommunicationservicesingeneral.Convergenceis,finally,reallyhappening.<br />

IPTV is one of the best examples of<br />

this convergence. For years, the TV<br />

has been an island of entertainment<br />

andinformationunconnectedtomost<br />

oftheotherdevicesinthehomethat<br />

peoplerelyondaily.IPTVischanging<br />

that by enabling broadband service<br />

providers, including telecommunication<br />

and cable companies, to build<br />

new,connected-entertainment,information<br />

and communication services<br />

andexperiencesfortheircustomers.<br />

IPTV<br />

Caller ID on the TV screen, sporting<br />

events with multiple camera angles,<br />

accessing digital photos or digital<br />

musicstoredonahomePCfromyour<br />

TV set, and participating in interactiveservicestiedtoTVprogramming<br />

suchasvotingandpolling,areafew<br />

examples of the exciting connectedentertainment<br />

services on the near<br />

horizon with IPTV. While some of<br />

these capabilities are possible with<br />

conventionalTVdistributionsystems,<br />

IPTVraisestheconsumerexperience<br />

toanewlevelandmakesitmucheasier<br />

to implement for the service<br />

provider.<br />

But let’s be clear: IPTV is not about<br />

streamingvideoovertheInternettoa<br />

PC or the ‘best efforts’ video quality<br />

that we experience on the Internet<br />

today.IPTVisaboutdeliveringatruly<br />

high-quality,competitive,multichannelTVservicetoconsumertelevision<br />

setsoveranIPnetworkcontrolledby<br />

thebroadbandprovider.IPTVserviceswillofferthefullrangeoffeatures<br />

that consumers expect, including<br />

standard and high-definition programming,VideoonDemand,Digital<br />

Video Recording, hundreds of linear<br />

channels, a rich Interactive<br />

ProgrammeGuideandmore.<br />

IPTVisthekindofbreakthroughthe<br />

TVindustryrarelysees.Likethetransitionfromblackandwhitetocolour<br />

TV,IPTVwillusherinthenext-generation<br />

TV entertainment that consumers<br />

will come to expect as the<br />

norm.Thetechnologywasnotcreated<br />

overnight.Ithasbeenindevelopment<br />

for over ten years, but is now being<br />

drivenforwardbysuchmarketforces<br />

asbroadbandadoptionandtheevolutionofdigitalentertainment.Analysts<br />

at Multimedia Research Group predictthattherewillbe27millionIPTV<br />

subscribersworldwideby2008.<br />

WhileIPTVpiggybacksontherapidly<br />

evolving advances in broadband and<br />

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