HP LaserJet P2015 Printer Software Technical Reference - ENWW
HP LaserJet P2015 Printer Software Technical Reference - ENWW
HP LaserJet P2015 Printer Software Technical Reference - ENWW
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Carry out each one of these solutions in the order given, and restart the setup process after each one<br />
to see if the issue has been resolved.<br />
● Verify that the USB or network cable is connected between the printer and the computer and that<br />
the printer is powered on.<br />
● Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a<br />
different USB port.<br />
● Turn the printer off and then back on again.<br />
● Turn the computer off and then back on again.<br />
● If you are using a USB hub on the computer, disconnect the other USB devices from the hub.<br />
● Try forcing the printer into USB Full Speed mode by using the printer control panel.<br />
If the wrong PPD appears in the Kind column in the printer list after an installation:<br />
1. Unplug USB cable.<br />
2. Delete the print queue with the incorrect type (for example, Generic PostScript <strong>Printer</strong>).<br />
3. Reinstall the printer software.<br />
4. Turn the computer off and then on again.<br />
5. Reconnect the USB cable from the computer to the printer.<br />
If these steps do not resolve the problem, delete the incorrect print queue, click Add, select the printer<br />
from the list, and then browse manually for the <strong>HP</strong> <strong>LaserJet</strong> <strong>P2015</strong> Series PPD.<br />
Uninstall the Macintosh printing system<br />
Follow these instructions to uninstall the Macintosh Printing System.<br />
1. Browse to the folder containing the PPDs. In Mac OS X V10.2.8 or later, the PPDs are installed<br />
in Library/<strong>Printer</strong>s/PPDs/Contents/Resources:.lproj, where is the appropriate<br />
language.<br />
2. Select the <strong>HP</strong> <strong>LaserJet</strong> <strong>P2015</strong>.gz file and drag it to Trash.<br />
3. Empty the Trash.<br />
4. To uninstall the <strong>HP</strong> Device Configuration application and supporting files, go to Applications/<strong>HP</strong><br />
EWS Device Configuration and run the <strong>HP</strong> Uninstaller application.<br />
<strong>HP</strong> Embedded Web Server (EWS)<br />
<strong>HP</strong> EWS is embedded in the printer firmware. It is a series of web pages that provide access to additional<br />
printer status and configuration tools in Mac OS X.<br />
Topics:<br />
● Access to the <strong>HP</strong> EWS<br />
● Status tab<br />
● Settings tab<br />
<strong>ENWW</strong> <strong>HP</strong> Embedded Web Server (EWS) 219<br />
Macintosh