HP LaserJet P2015 Printer Software Technical Reference - ENWW

Obtaining debugging information from HP ToolboxFX
Although it is very unlikely, HP ToolboxFX can encounter fatal errors that cause it to crash. If this occurs,
the following dialog box appears:
Figure 2-35 HP ToolboxFX – sample error dialog
You likely did nothing to cause this error, and nothing can be done to recover from the internal issues
that caused the error. The only recourse is to turn the computer off and then on again, or to restart
HP ToolboxFX from the Program Group.
The error log contains information that might be helpful for CPE and R&D engineers to assist in
diagnosing the problem. All fatal errors, and some other events, are logged to an error log file. When
reporting problems to CPE or R&D, please include this error log. Often, no other debugging information
is needed for fatal errors.
The error log file is located at:
C:\Documents and Settings\All Users\Application Data\Hewlett-Packard\ToolboxFX\
ToolboxFXErrorlog.txt
62 Chapter 2 Software description ENWW