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Game Changers: Education and IT<br />

Case Studies<br />

Case STUDY 1<br />

Royal Roads University: Using Synchronous Web Conferencing<br />

to Maintain Community at a Distance 255<br />

Mary Burgess<br />

Case STUDY 2<br />

The Open Course Library of the Washington State Colleges 259<br />

Tom Caswell<br />

Case STUDY 3<br />

Austin Peay State University: Degree Compass 263<br />

Tristan Denley<br />

Case STUDY 4<br />

Yakima Valley Community College: Using Near-Real-Time Data<br />

to Increase Student Success 269<br />

Wilma Dulin, Sheila Delquadri, and Nicole M. Melander<br />

Case StudY 5<br />

Ball State University 275<br />

Jo Ann Gora<br />

Case STUDY 6<br />

Mozilla Open Badges 279<br />

Erin Knight and Carla Casilli<br />

Case STUDY 7<br />

STAR: Using Technology to Enhance the Academic Journey 285<br />

Erika Lacro and Gary Rodwell<br />

Case STUDY 8<br />

OpenCourseWare 291<br />

Mary Lou Forward<br />

Case STUDY 9<br />

The Open University of Hong Kong: The i-Counseling System 301<br />

Chun Ming Leung and Eva Tsang<br />

Case STUDY 10<br />

Central Piedmont Community College: Online Student Profile<br />

Learning System 305<br />

Clint McElroy<br />

Case STUDY 11<br />

The CHANCE Program in China: Transforming Students into<br />

“Global-Minded” Scientific Investigators and Citizens 313<br />

Jacqueline McLaughlin<br />

ix

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