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Contents<br />

Foreword<br />

Molly Corbett Broad<br />

xi<br />

Game Changers<br />

Introduction 3<br />

Diana G. Oblinger<br />

Chapter 1<br />

The Knowledge Economy: Challenges and Opportunities for<br />

American Higher Education 9<br />

Paul E. Lingenfelter<br />

Chapter 2<br />

The Questions We Need to Ask First: Setting Priorities for Higher<br />

Education in Our Technology-Rich World 25<br />

Debra Humphreys<br />

Chapter 3<br />

IT as a Game Changer 37<br />

Diana G. Oblinger<br />

Chapter 4<br />

From Metrics to Analytics, Reporting to Action: Analytics’ Role in<br />

Changing the Learning Environment 53<br />

Linda Baer and John Campbell<br />

Chapter 5<br />

IT Innovations and the Nontraditional Learner 67<br />

Pamela Tate and Rebecca Klein-Collins<br />

vii

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