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Outsourcing Online Learning
5. Bookstore and Library Resources
Academic Institution
• Provide resource ordering information
• Identify and provide access to library
resources and e-reserves
Vendor Partner
• Integrate library resources into LMS
platform
• Provide online access to bookstore
and other resource sites
6. Testing and Grades
Academic Institution
• Replace online high-stakes testing
with other forms of assessment
• Submit final grades to registrar
Vendor Partner
• Provide process for verifying students’
identification
• Provide secure online tests and
assessments environment. If
necessary, arrange for exam
proctoring
7. Alumni and Lifelong Learners
Academic Institution
• Manage alumni relationships
Vendor Partner
• Use LMS platform to build and maintain
an active alumni community
• Assist in mining relevant alumni data
1. Technology Infrastructure
Academic Institution
• If internally hosted, provide a robust,
secure, and scalable LMS platform
and network connectivity
IV. TECHNOLOGY
Vendor Partner
• If externally hosted, provide a robust,
secure, and scalable LMS platform
and network connectivity
• Provide and test business continuity
and disaster-recovery plans
• Comply with the institution’s information
technology protocols and policies
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