Countywide Bee-Line ParaTransit Innovative - Westchester County ...

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Percent Missed Trips (PMT) - These are the trips that are not served due to the fault of the Provider. They do not include missed trips that are beyond the control of the Provider, such as severely inclement weather. Accident Frequency Rate (AFR) - Where accidents are defined as preventable accidents. A Provider’s AFR will be measured in number of accidents per million vehicle miles (A/MVM). In the event of a dispute between the Provider and WCDOT as to which incidents are preventable accidents, the good faith determination of the Commissioner is final. Thresholds for acceptable service performances are identified below. When a provider exceeds these thresholds, it is performing poorly. Service Performance Measures Thresholds Valid Complaint Frequency Rate 3 Complaint/1000 Trips (VCRR) Percent Late Trips (PLT) 10% Average Lateness (AL) 20 minutes Percent Missed Trips (PMT) 1 Accident Frequency Rate (AFR) 20 A/MVM The purpose of the service performance measures is to insure that high quality ParaTransit services are provided to paratransit customers. Therefore the County reserves the right to change the performance standards by up to 30% during each contract period. If and when performance standards are enhanced, the Provider would be given sixty days notice prior to a change. 45
SECTION IV COST PROPOSAL/FORMS 1.0 Prices Required & Related Information Proposers shall submit a price per Trip (“Trip” defined below). TRIP – A single one-way ParaTransit ride from pick-up location to drop-off location for one Eligible Rider. The Provider will be paid for each “Trip” except that the County will pay half of the per Trip rate established under the contract associated with this RFP for “No- Show” or “Cancelled-at-Door” trips. See Section III, 7.0 (Definitions). For all No-Show and Cancelled-at-Door trips, the driver must note a “Point of Site” (POS) on the Driver Log, i.e., note a landmark as proof of arrival. The prices offered will be entered on the Price Offer Forms attached hereto. 2.0 Selection Investigation Criteria The County may make such investigation as it deems necessary to determine the ability of the proposer to perform the work, and the proposer shall furnish all information and data for this purpose as may be requested. WC reserves the right to reject any proposal if the evidence submitted by, or the investigation of such proposer fails to satisfy WC that he is properly qualified to carry out the obligations of the contract and to complete the contemplated work. 3.0 Criteria for Disqualification • Failure to properly complete all forms. • Failure to have a minimum of 3 years experience providing demand responsive service (i.e. service which is scheduled less than 24 hours in advance including a minimum of ten vehicles in service on a weekday) or a minimum of 3years providing public transit service. • Failure to submit a drug and alcohol testing plan or which submit one that does not comply with the Omnibus Transportation Employee Testing Act of 1991 and specifically 49 CFR part 653, 49 CFR part 654 and 49 CFR part 40 (as amended). 46
Page 1 and 2: REQUEST FOR PROPOSALS Countywide Be
Page 3 and 4: 4.0 REQUIRED FORMS Form IV-1(A, B,
Page 5 and 6: Section III - Technical Proposal Re
Page 7 and 8: REQUEST FOR PROPOSALS (RFP) Notice
Page 9 and 10: The Westchester County Office for t
Page 11 and 12: The Evaluation Committee will devel
Page 13 and 14: • Evaluation criteria are not nec
Page 15 and 16: The County assumes no liability for
Page 17 and 18: limited to copies of reports, certi
Page 19 and 20: SECTION II CONTRACTOR PROFILE/STATE
Page 21 and 22: 2.4 Intentionally Omitted 2.5 List
Page 23 and 24: 3.0 Personnel 3.1. What are the min
Page 25 and 26: 4.0 Vehicle and Fleet Management Ca
Page 27 and 28: 6.1 An audited financial statement
Page 29 and 30: SECTION III TECHNICAL PROPOSAL REQU
Page 31 and 32: 3.1 Holidays ParaTransit does not o
Page 33 and 34: More than 3 CAD’s in a 30-day per
Page 35 and 36: If any of the above conditions are
Page 37 and 38: WCOFD - Westchester County Office f
Page 39 and 40: 4. Comply with all Federal, State a
Page 41 and 42: and properly assist and treat indiv
Page 43 and 44: 8. Assure that drivers comply with
Page 45 and 46: 11. Assure that dispatchers follow
Page 47 and 48: • Any incident where a driver wit
Page 49 and 50: 9.13 Right of Entrance upon the Pro
Page 51: 9.16 Minority Business Participatio
Page 55 and 56: FORM IV-1B PRICE OFFER FORM SOUTH Z
Page 57 and 58: FORM IV-2 AFFIRMATION Date: I, , of
Page 59 and 60: FORM IV-4 CERTIFICATE OF AUTHORITY
Page 61 and 62: FORM IV-6 Criminal Disclosure Requi
Page 63 and 64: must notify the Procuring Officer 2
Page 65 and 66: Contract #: _______________________
Page 67 and 68: 2.) Please identify all pending cri
Page 69 and 70: D. The Contractor agrees that the w
Page 71 and 72: 3. Are you certified with the State
Page 73 and 74: FORM IV-10 Contract #: ____________
Page 75 and 76: APPENDIX “A” STANDARD INSURANCE
Page 77 and 78: (c) The insurance companies issuing
Page 79 and 80: 3. PAYMENT: A. Subject to complianc
Page 81 and 82: purchase order. The EFT Authorizati
Page 83 and 84: Agreement upon ten (10) days notice
Page 85 and 86: B. Any reports, records, or other d
Page 87 and 88: CERTIFICATE OF AUTHORITY I, _______
Page 89: APPENDIX “C” FOR SUCCESSFUL PRO

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