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Table 2 - Department of Land Resources

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Action Plan for adding new services:<br />

All the departments have been requested to identify the services which can be<br />

delivered through Mee Seva Centers<br />

1. <strong>Department</strong> readiness:<br />

a. To identify services that can be <strong>of</strong>fered through Mee Seva.<br />

b. Digitization <strong>of</strong> data (Scanning / data entry <strong>of</strong> existing records)<br />

c. Verifying and correcting the digitized data.<br />

d. Porting <strong>of</strong> the digitized data to State Data Center (SDC)<br />

e. Procurement <strong>of</strong> PKI (Private Key Infrastructure / Digital Signature Certificate)<br />

for the authorized <strong>of</strong>ficials.<br />

f. Training on how to use Digital Signature Certificate<br />

g. Application for bulk digital signing.<br />

h. Digitally signing <strong>of</strong> the digitized data by the authorized <strong>of</strong>ficial.<br />

i. Work flow application for approving and digitally signing the Mee Seva<br />

request.<br />

j. Scanning uploading the Signature (with Blue / Black ink pen) (for digitally<br />

signing <strong>of</strong> approved category – B requests).<br />

k. Web services for Mee Seva portal to interact with the departmental database.<br />

l. Incorporation <strong>of</strong> statutory charges if any.<br />

m. Fix the SLA and user charges for delivering the identified services.<br />

2. Mee Seva portal:<br />

a. Front end application for Mee Seva operators to input the citizen requests will<br />

be developed.<br />

b. The application will interact with the departmental data base using the web<br />

services. One <strong>of</strong> the following three scenarios will occur;<br />

(i) Digitally signed data is available: The digitally signed certificate will be<br />

printed on the secured stationary and delivered across the counter.<br />

(ii) Data is available but not digitally signed: Such requests will be<br />

approved / rejected and digitally signed (if approved) using the work<br />

flow application developed by department.<br />

(iii)Non-availability <strong>of</strong> digitized data: In case the online digitized data is not<br />

available, requests are not being accepted at Mee Seva Centers. So<br />

departments are requested to ensure that all the possible data be made<br />

digitally available.<br />

3. Establishment <strong>of</strong> Mee Seva Centers:<br />

a. Minimum <strong>of</strong> 100 Mee Seva Centers to be established in each district before<br />

the launch <strong>of</strong> services in a district.<br />

b. It has been mandated to the service providers <strong>of</strong> the Mee Seva Centers to<br />

establish the centers as per specific norms (Min. infrastructure required in a<br />

center & color schemes) for common look and feel.<br />

NIC,Deity,MCIT,GOI DOLR,MORD,GOI 49

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