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United States Distance Learning Association

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compensation, incentives and release time are important<br />

issues. Lack of grant monies to fund distance<br />

learning start-up and subsequent projects is also a<br />

problem.<br />

Threatened by Technology: Some people fear that an<br />

increase in the use of distance learning technologies<br />

may decrease the need for teachers. Feeling intimidated<br />

by technology may also threaten an instructor’s<br />

sense of competence or authority. Either or both of<br />

these psychological factors may lead faculty to feel<br />

that their job security is threatened.<br />

Legal Issues: The increasing use of particularly the<br />

Internet to deliver distance learning raises concerns<br />

about copyright, fair use policies, piracy, intellectual<br />

property rights, and problems with hackers and<br />

viruses.<br />

Evaluation/Effectiveness: There is concern over a<br />

lack of research supporting the effectiveness of distance<br />

education. A lack of effective evaluation methods<br />

for distance learning courses and programs is also<br />

a concern.<br />

Access: Many students lack access or there are concerns<br />

over equal access to courses offered via newer<br />

technologies such as Web-based instruction. Sometimes<br />

instructors also lack access to the necessary<br />

equipment and courses.<br />

Student Support Services: Provision of student services,<br />

such as advisement, library services, admissions<br />

and financial aid, at a distance is a critical facet of any<br />

distance learning program. There are also concerns<br />

about how to monitor the identity of distance learning<br />

students.<br />

APPENDIX B:<br />

CASES ANALYZED<br />

Case # a<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

Case # b<br />

Organization<br />

The home improvement industry<br />

NYNEX<br />

The American Red Cross Biomedical Services<br />

The Mortgage Bankers <strong>Association</strong> of America<br />

The California Department of Rehabilitation<br />

The Unisys Corporation<br />

The Federal Aviation Administration<br />

The Department of Health and Human Services<br />

Malaysia’s Virtual University<br />

The Texas Natural Resource Conservation Commission<br />

Columbia/HCA Healthcare Corporation<br />

The Columbus Center<br />

The IDL Group Inc.<br />

H.B. Zachry company<br />

Organization<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

28<br />

29<br />

30<br />

31<br />

32<br />

The U.S. Navy’s Bureau of Medicine and Surgery<br />

The U.S. Army Intelligence Center<br />

SBC’s Regional Telecom Training Centers<br />

MCI Worldcom<br />

The U.S. General Accounting Office<br />

Rseau Interaction Network<br />

The IRS<br />

The UAW-DaimlerChrysler National Training Center<br />

First Union<br />

Ford Motor Company Dealerships<br />

Nortel Networks<br />

Cap Gemini Ernst & Young<br />

Hewlett-Packard’s Regional Training Center<br />

Public Health<br />

NYNEX<br />

The U.S. Postal Service<br />

TeleEducation NB<br />

The American Red Cross<br />

Source for cases 1-15: Schreiber and Berge (1998).<br />

Source for cases 16-32: Berge (2001b).<br />

Volume 4, Issue 4 <strong>Distance</strong> <strong>Learning</strong> 15

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