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United States Distance Learning Association

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that allow instructors and students to do<br />

presentations, share whiteboard activities,<br />

and share desktop applications with the<br />

capability of hearing and seeing each<br />

other. Student polling and break-out<br />

rooms for group activities all add to the<br />

interactive environment. Instructors can<br />

hold virtual office hours, Webcasts, and<br />

bring in guest lecturers. In addition, sessions<br />

can be archived for future viewing.<br />

Teaching online has now been taken to a<br />

new level, but faculty remain cautious in<br />

the adoption of this technology.<br />

This article will examine factors related<br />

to the diffusion of the Wimba Live Classroom<br />

technology using Rogers’ (1995)<br />

framework for diffusion of innovation.<br />

Recommendations for adoption and<br />

implementation of this technology will be<br />

provided.<br />

BACKGROUND<br />

The study takes place at a minority-serving<br />

4-year university where the student enrollment<br />

is 87% Hispanic, specifically Mexican<br />

American. Most of the students are commuters<br />

and also work while attending<br />

school full time. Accessibility and flexibility<br />

of curriculum delivery are significant<br />

issues for this population. Taking fullyonline,<br />

hybrid, and Web-augmented<br />

courses both synchronously and asynchronously<br />

may contribute to ease of access for<br />

course completion and retention of students<br />

Culture impacts on learning styles, and<br />

in this case it is an important factor for consideration<br />

in curriculum design (Chan,<br />

2003). Mexican American culture is collectivist<br />

and high context where communication<br />

is indirect and rich in nuance and<br />

meaning (Hofstede, 2001). This type of<br />

communication style uses both verbal and<br />

nonverbal cues that can be afforded in a<br />

face-to-face situation. It would seem then,<br />

that, considering this audience, the use of<br />

Wimba Live Classroom that simulates<br />

authentic communication, would be essential<br />

for student satisfaction and effective<br />

delivery of curriculum.<br />

In 2005, Wimba Live Classroom was<br />

introduced to this university community<br />

via the Center for <strong>Learning</strong>, Teaching &<br />

Technology (CLTT). The Center maintains<br />

the WebCT course management system<br />

and has supported over 12,000 students in<br />

over 650 courses that are delivered in Webaugmented,<br />

hybrid, and fully-online formats.<br />

In addition, CLTT is responsible for<br />

the research and dissemination of new<br />

educational technologies campus-wide.<br />

CLTT also provides full training and support<br />

for faculty in the appropriate pedagogical<br />

use of educational technology for<br />

delivery of curriculum.<br />

Live Classroom represented a new technology<br />

for the faculty and sparked their<br />

interest in terms of their consideration for<br />

teaching online courses. The use of a live<br />

virtual classroom addressed the issue of<br />

maintaining effective communication and<br />

interaction. Faculty were now more willing<br />

to entertain the possibilities that technology<br />

now afforded for online teaching.<br />

Two faculty teaching graduate courses<br />

in linguistics were actively recruited to use<br />

Live Classroom. Both faculty had taught<br />

internationally and were open to the possibilities<br />

that Live Classroom had to offer.<br />

Both had a foreign student overseas that<br />

they wanted to bring into their class that<br />

they were teaching on-site. Their plan was<br />

to use Live Classroom for one semester<br />

and see how it worked. One was a new<br />

faculty member and the other was a senior<br />

faculty member. The training occurred in<br />

the following steps:<br />

1. Completion of the Live Classroom<br />

online one-hour training session sponsored<br />

by Wimba.<br />

2. A practice session with instructional<br />

developers at the Center for <strong>Learning</strong>,<br />

Teaching & Technology.<br />

3. A face-to-face Live Classroom session<br />

with students conducted in a computer<br />

lab. Instructors are located in the<br />

Volume 4, Issue 4 <strong>Distance</strong> <strong>Learning</strong> 49

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