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Annual Report 2010 - ProCredit Bank

Annual Report 2010 - ProCredit Bank

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Contents 3<br />

Mission Statement 4<br />

Letter from the Board of Directors 5<br />

The <strong>Bank</strong> and its Shareholders 6<br />

Special Feature 8<br />

Management Business Review 10<br />

Risk Management 20<br />

Branch Network 26<br />

Organisation, Staff and Staff Development 28<br />

Business Ethics and Environmental Standards 30<br />

The <strong>ProCredit</strong> Group: Responsible Neighbourhood <strong>Bank</strong>s for Small Businesses and Ordinary People 32<br />

<strong>ProCredit</strong> in Eastern Europe 36<br />

Our Clients 40<br />

Financial Statements 44<br />

Contact Addresses 84

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