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Full page photo print - Wallace Community College

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EVALUATION INSRUMENTS 147<br />

Faculty/Staff Survey of Institutional Services 2011-2012 (cont.)<br />

Bookstore. Please respond to the following as the statement relates to your experience with the<br />

Bookstore at WCC.<br />

Strongly<br />

Disagree<br />

Disagree<br />

Agree<br />

Strongly<br />

Agree<br />

N/A<br />

Total<br />

The staff consists of professional and<br />

knowledgeable people who are<br />

0 3 117 97 41 217<br />

courteous and helpful.<br />

0.0% 1.4% 53.9% 44.7% 100.0%<br />

Hours of operation are satisfactory. 1 4 129 78 46 212<br />

0.5% 1.9% 60.8% 36.8% 100.0%<br />

Communication between the <strong>College</strong><br />

Bookstore management and the<br />

1 9 110 71 67 191<br />

faculty is satisfactory.<br />

0.5% 4.7% 57.6% 37.2% 100.0%<br />

The Bookstore meets the needs of our<br />

students, faculty, and staff.<br />

1 10 138 71 38 220<br />

0.5% 4.5% 62.7% 32.3% 100.0%<br />

Total 3 26 494 317 192 840<br />

0.4% 3.1% 58.8% 37.7% 100.0%<br />

Food Services. Please respond to the following as the statement relates to your experience with Food<br />

Services at WCC.<br />

Strongly<br />

Disagree<br />

Disagree<br />

Agree<br />

Strongly<br />

Agree<br />

N/A<br />

Total<br />

The staff is courteous and helpful. 2 11 100 42 103 155<br />

1.3% 7.1% 64.5% 27.1% 100.0%<br />

The quality and variety of food<br />

selections are satisfactory.<br />

10 57 71 21 99 159<br />

6.3% 35.8% 44.7% 13.2% 100.0%<br />

Hours of operation are satisfactory. 4 25 98 28 103 155<br />

2.6% 16.1% 63.2% 18.1% 100.0%

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