Full page photo print - Wallace Community College

EVALUATION INSRUMENTS 151
Faculty/Staff Survey of Institutional Services 2011-2012 (cont.)
Human Resources Office. Please respond to the following as the statement relates to your experience
with Human Resources at WCC.
Strongly
Disagree
Disagree
Agree
Strongly
Agree
N/A
Total
The staff is courteous and helpful. 1 5 141 103 8 250
The staff is knowledgeable about
0.4% 2.0% 56.4% 41.2% 100.0%
policies and procedures and
1 8 147 94 8 250
administers them fairly.
0.4% 3.2% 58.8% 37.6% 100.0%
Personnel policies and procedures are
effectively communicated.
1 7 150 94 6 252
0.4% 2.8% 59.5% 37.3% 100.0%
During new hire orientation, benefit
information is provided and explained
2 6 114 89 47 211
in a manner that is easily understood.
0.9% 2.8% 54.0% 42.2% 100.0%
The Human Resources staff provides
valuable services to the College.
2 0 144 104 8 250
0.8% 0.0% 57.6% 41.6% 100.0%
Total 7 26 696 484 77 1213
0.6% 2.1% 57.4% 39.9% 100.0%
Continuing Education/Non-Credit Training. Please respond to the following as the statement relates
to your experience with Continuing Education/Non-Credit Training at WCC.
Strongly
Disagree
Disagree
Agree
Strongly
Agree
N/A
Total
The staff is courteous and helpful. 1 4 93 80 80 178
0.6% 2.2% 52.2% 44.9% 100.0%
Variety and types of programs and
services are adequate for my needs.
2 2 84 51 119 139
1.4% 1.4% 60.4% 36.7% 100.0%