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201504 CM April

THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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INSOLVENCY NEWS<br />

END OF TERM REPORT<br />

THE Insolvency Service (IS) annual<br />

report, ostensibly a review of 2014,<br />

reads a little like an end of term<br />

report. Published just before the<br />

pre-election lock down, it summarises<br />

a number of different strands of activity,<br />

many of which have been in the making<br />

throughout the lifetime of this Government.<br />

By way of introduction, and<br />

perspective, the IS rightly reminds us<br />

that most of the regulatory activity is<br />

undertaken fairly, professionally and<br />

effectively. There is a recognition though<br />

that a lack of understanding of the regime<br />

by stakeholders can mean that much<br />

of the good work is in danger of being<br />

eclipsed by unfulfilled expectations. In<br />

particular here I think the IS is referring<br />

to some complainants, whose demands<br />

may be unrealistic. All the regulators will<br />

have had experience of cases in which<br />

the deployment of resources has been<br />

disproportionate to the degree of alleged<br />

misconduct. Those cases divert effort<br />

away from more serious matters.<br />

The key to addressing this is in part<br />

transparency. More publicly available<br />

information, centralised and easily<br />

accessible, for example regarding<br />

outcomes involving some form of sanction,<br />

will help. This will highlight any major<br />

differences between regulators, and the IS<br />

has a key role to play here in making sure<br />

there is a level playing field.<br />

The Bills before parliament include<br />

measures to introduce regulatory<br />

objectives and sanctions against<br />

regulators, but the real impact of those<br />

will depend on the IS's willingness to<br />

tackle departures from the standards it<br />

sets. The annual report shows there are<br />

some inconsistencies that have yet to be<br />

ironed out. The existence and continuation<br />

of some apparently material differences<br />

is disappointing in a mature regulatory<br />

regime. It seems there is much still to be<br />

done, and the longer the present situation<br />

persists, the greater is the prospect<br />

of calls for use of the Bill’s backstop<br />

provision for a single regulator. That is<br />

contrary to the IS’s stated intention of<br />

seeing the present regime work well, but<br />

how well it works is in some respects<br />

down to the IS itself, in its capacity as<br />

oversight regulator, as well as of course<br />

the individual regulators.<br />

Physical meetings<br />

Other measures in the Bill include removal<br />

of physical meetings of creditors as a<br />

default position in insolvencies. At one<br />

level this might look like a sensible red<br />

tape measure, but it flies in the face<br />

of other objectives around creditor<br />

engagement and removes practitioner<br />

discretion. A better approach would be<br />

to let practitioners make a professional<br />

judgement on a case-by-case basis.<br />

The de-regulation Bill will see partial<br />

licensing for practitioners who want<br />

to specialise in personal or corporate<br />

work. The IPA supports that move, as it<br />

increases choice. Subject to safeguards<br />

that can be built into the examination<br />

structure, this is a low risk innovation.<br />

Practitioner fees receive only a passing<br />

mention in the report but the IS has<br />

published its plans for fee estimates,<br />

based on representations made by the<br />

profession and others. More on that in a<br />

later edition.<br />

Pre packs continue to absorb a lot<br />

of time and effort. Interesting to note<br />

that there were 250 connected party<br />

translations in 2014. The new prepack<br />

pool should be up and running shortly,<br />

and CI<strong>CM</strong>, R3, IPA and other regulators<br />

along with some other stakeholders wrote<br />

to Vince Cable to confirm support for and<br />

a commitment to the new system. A new<br />

SIP16 should be out by the time you read<br />

this.<br />

Standards setting through the Joint<br />

Insolvency Committee chaired by Philip<br />

King continues its work, and issued new<br />

guidance on Reservation of Title last year.<br />

Complaints were made through the<br />

gateway for the whole of 2014, its first<br />

full calendar year of operation. Seventy<br />

five to 80 percent of the complaints made<br />

were passed to regulators for further<br />

enquiry, the remainder being rejected by<br />

the IS gateway staff. IVAs accounted for<br />

about 1/3 of complaints in 2014. Nearly<br />

half of all complaints were from debtors,<br />

and this represents a significant change,<br />

as historically the majority of complaints<br />

have come from creditors. PPI-related<br />

complaints have featured strongly.<br />

This year will see changes to the<br />

regulatory environment, with one or<br />

more of the current regulators probably<br />

withdrawing and some consequent<br />

rationalisation in the insolvency market.<br />

Legislative changes in October, to be<br />

followed by Rules consolidation in early<br />

2016, provide plenty of scope for debate<br />

in the coming months. The real challenge<br />

comes in the perceptions of creditors<br />

and others about the effectiveness of the<br />

regime, and that is an open question.<br />

David Kerr MCI<strong>CM</strong> is the<br />

Chief Executive of the Insolvency<br />

Practitioners Association (IPA).<br />

CREDIT MANAGEMENT<br />

<strong>CM</strong><br />

<br />

The recognised standard in credit management www.cicm.com <strong>April</strong> 2015 11

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