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THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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more than 40,000 people who had a personal loan with Northern<br />

Rock…are in line for windfalls averaging £6,000 each.’ It stated that ‘none<br />

of them are said to have lost out financially. And the taxpayer will be picking<br />

up the £261 million bill...’<br />

– THE GUARDIAN<br />

Northern Rock had, however, used the<br />

same paperwork for all such unsecured<br />

loans, i.e. including loans of £30,000.<br />

Burton J had to decide whether the rights<br />

and remedies under the 1974 Act applied<br />

to such agreements for amounts greater<br />

than £25,000. There are, for example,<br />

consequences if a creditor fails to provide<br />

periodic statements, and, according to<br />

section 77A(6), these include the loss<br />

of the right to pay interest ‘to the extent<br />

calculated by reference to the period of<br />

non-compliance or to any part of it’ (s77A(6)<br />

(b)).<br />

The Claimant had not complied with the<br />

provisions, but compensated borrowers,<br />

whose agreements were clearly regulated<br />

agreements, i.e. their unsecured loans were<br />

less than £25,000. It declined to do the<br />

same for those people who had borrowed<br />

more than that amount. The cost would<br />

already be around £258 million, but those<br />

not compensated wanted the same benefit.<br />

The agreements, after all, seemed to be<br />

subject to the 1974 Act.<br />

Contract<br />

This raised the question as to whether or<br />

not the parties to an unregulated agreement<br />

could contract into the 1974 legislation.<br />

Toulson J in Brandeis Brokers Ltd v Black<br />

[2001] 2 Lloyd’s Rep 359 had considered<br />

a bill of lading subject to the rules of the<br />

Securities and Futures Authority. Many<br />

of them were inapplicable to a Charter<br />

Party, but Toulson J noted that there were<br />

‘relevant parts which do potentially have<br />

such a bearing.’<br />

Romilly MR had a different point of<br />

view in the case In re Strand Music Hall<br />

Company (Limited) [1865] 35 Beav. 153,<br />

which concerned the powers of directors<br />

to issue bonds. He explained, ‘The proper<br />

mode of construing any written instrument<br />

is to give effect to every part of it, if this be<br />

possible, and not to strike out or nullify one<br />

clause in a deed, unless it be impossible to<br />

reconcile it with another and more express<br />

clause in the same deed.’ Lord Esher<br />

MR in Stewart & Co v Merchants Marine<br />

Insurance Co Ltd [1886] 16 QBD 619 was,<br />

however prepared to strike out ‘immaterial<br />

stipulations which cannot possibly apply to<br />

an insurance of a ship.’<br />

Estoppel<br />

Northern Rock in the NRAM case could<br />

therefore be estopped from denying that<br />

the relevant agreements were governed by<br />

the Consumer Credit Act 1974. Estoppel<br />

was defined by Sir William Blackstone in<br />

the 18th century as happening ‘where a<br />

man hath done some act or executed some<br />

deed which estops or precludes him from<br />

averring anything to the contrary.’<br />

It was an issue in Daejan Properties Ltd<br />

v Mahoney [1996] 28 HLR 498, where the<br />

Rent Act 1977 required the Landlord to<br />

be a party in any agreement between the<br />

statutory tenant and an incoming tenant to<br />

enable the latter to be a statutory tenant<br />

(Sch 1 para (13(2))). The Landlord was not<br />

a party to the agreement, but recognised<br />

both people as joint statutory tenants. Sir<br />

Thomas Bingham MR observed, ‘Parties<br />

cannot contract out of the Rent Act and<br />

therefore cannot be estopped that the<br />

Rent Acts will not apply.’ He added, ‘But in<br />

respect or those matters upon which the<br />

parties are at liberty to agree, there seems<br />

to me no reason why the ordinary doctrine<br />

of estoppel should not prevent a party from<br />

denying that he has so agreed.’ The judges<br />

of the Court of Appeal therefore ruled that<br />

the Landlord was estopped from denying<br />

the position, i.e. that it would treat the<br />

tenants as though they were joint statutory<br />

tenants as if there was an agreement to<br />

do so.<br />

Estoppel, however, is normally<br />

applicable to mistakes of fact, and is also<br />

a shield to defend, not a sword to attack.<br />

The 1966 edition of Snell’s ‘Equity’ states<br />

‘By the nineteenth century, both at law<br />

and in equity the rule was that there would<br />

be an estoppel where there had been a<br />

representation, by words or conduct, of<br />

existing facts, not law, intended to be acted<br />

upon and in fact acted upon to his prejudice<br />

by the person to whom it was made.’<br />

There have been many developments<br />

in the idea since the nineteenth century,<br />

and in The Vistafjord [1988] 2 Lloyd’s Law<br />

Rep 343 the judges of the Court of Appeal<br />

considered estoppel in the context of an<br />

agreement, by which a claimant was to<br />

pay 15 percent commission on gross ticket<br />

sales for cruises on a liner. The defendants<br />

arranged a charter to a company and a<br />

sub-charter, but the claimants objected<br />

to the latter. In addition to that objection<br />

they were unwilling to pay commission,<br />

because, for example, the sub-charter was<br />

outside the passenger sales agreement.<br />

The judges of the Court of Appeal decided<br />

that both parties knew of the sub-charter,<br />

and that the defendants would not have<br />

committed themselves without expectation<br />

of commission. The charter furthermore<br />

was dependent on the sub-charter.<br />

This case incorporated the idea<br />

of estoppel by convention, which is<br />

sometimes known as estoppel by<br />

agreement. The parties in this situation<br />

assume facts, and will be precluded from<br />

denying that assumption, if it would be<br />

unjust or unconscionable to allow them to<br />

go back on it.<br />

Bingham LJ set out a three-stage<br />

test. ‘It applies where (1) the parties have<br />

established by their construction of their<br />

agreement or their apprehension of its<br />

legal effect a conventional basis, (2) on that<br />

basis they have regulated their subsequent<br />

dealings, to which I would add (3) it would<br />

be unjust or unconscionable if one of the<br />

parties resiled from that convention.’ There<br />

is furthermore a course of conduct after<br />

the contract, which results in a common<br />

understanding. Bingham LJ made another<br />

observation about estoppel by convention.<br />

He said that it ‘need not be of facts but may<br />

be of law.’<br />

Conclusion with a proviso<br />

That and other rulings were reviewed in<br />

Burton J’s judgment in the NRAM case. The<br />

claimant, i.e. NRAM, wanted him to declare,<br />

for example, that the rights and remedies<br />

under section 77A of the Consumer Credit<br />

Act 1974 were not incorporated into the<br />

agreement. The claimant also wanted a<br />

declaration that it was not in breach of<br />

its obligations by its failure to provide<br />

statements as required, and, where they<br />

did not comply, it did not have to repay<br />

or re-credit default sums or interest to the<br />

defendants.<br />

Burton J was unsympathetic, and was<br />

‘satisfied that the rights and remedies<br />

in relation to section 77A were imported<br />

into the Agreement.’ The claimants were<br />

therefore in breach of it.<br />

There were resulting headlines in<br />

newspapers such as ‘The Guardian’, which<br />

on 10 December 2014 reported that ‘more<br />

than 40,000 people who had a personal<br />

loan with Northern Rock…are in line for<br />

windfalls averaging £6,000 each.’ It stated<br />

that ‘none of them are said to have lost out<br />

financially. And the taxpayer will be picking<br />

up the £261 million bill.’<br />

The case, however, may go to appeal, so<br />

perhaps other judges will have a different<br />

point of view. The cases nonetheless<br />

emphasise the importance of complying<br />

with the provisions with the Consumer<br />

Credit Act 1974. Credit Managers will rarely<br />

deal with situations like those of Northern<br />

Rock: very fortunate for all of us!<br />

The recognised standard in credit management<br />

www.cicm.com <strong>April</strong> 2015 45

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