201504 CM April
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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more than 40,000 people who had a personal loan with Northern<br />
Rock…are in line for windfalls averaging £6,000 each.’ It stated that ‘none<br />
of them are said to have lost out financially. And the taxpayer will be picking<br />
up the £261 million bill...’<br />
– THE GUARDIAN<br />
Northern Rock had, however, used the<br />
same paperwork for all such unsecured<br />
loans, i.e. including loans of £30,000.<br />
Burton J had to decide whether the rights<br />
and remedies under the 1974 Act applied<br />
to such agreements for amounts greater<br />
than £25,000. There are, for example,<br />
consequences if a creditor fails to provide<br />
periodic statements, and, according to<br />
section 77A(6), these include the loss<br />
of the right to pay interest ‘to the extent<br />
calculated by reference to the period of<br />
non-compliance or to any part of it’ (s77A(6)<br />
(b)).<br />
The Claimant had not complied with the<br />
provisions, but compensated borrowers,<br />
whose agreements were clearly regulated<br />
agreements, i.e. their unsecured loans were<br />
less than £25,000. It declined to do the<br />
same for those people who had borrowed<br />
more than that amount. The cost would<br />
already be around £258 million, but those<br />
not compensated wanted the same benefit.<br />
The agreements, after all, seemed to be<br />
subject to the 1974 Act.<br />
Contract<br />
This raised the question as to whether or<br />
not the parties to an unregulated agreement<br />
could contract into the 1974 legislation.<br />
Toulson J in Brandeis Brokers Ltd v Black<br />
[2001] 2 Lloyd’s Rep 359 had considered<br />
a bill of lading subject to the rules of the<br />
Securities and Futures Authority. Many<br />
of them were inapplicable to a Charter<br />
Party, but Toulson J noted that there were<br />
‘relevant parts which do potentially have<br />
such a bearing.’<br />
Romilly MR had a different point of<br />
view in the case In re Strand Music Hall<br />
Company (Limited) [1865] 35 Beav. 153,<br />
which concerned the powers of directors<br />
to issue bonds. He explained, ‘The proper<br />
mode of construing any written instrument<br />
is to give effect to every part of it, if this be<br />
possible, and not to strike out or nullify one<br />
clause in a deed, unless it be impossible to<br />
reconcile it with another and more express<br />
clause in the same deed.’ Lord Esher<br />
MR in Stewart & Co v Merchants Marine<br />
Insurance Co Ltd [1886] 16 QBD 619 was,<br />
however prepared to strike out ‘immaterial<br />
stipulations which cannot possibly apply to<br />
an insurance of a ship.’<br />
Estoppel<br />
Northern Rock in the NRAM case could<br />
therefore be estopped from denying that<br />
the relevant agreements were governed by<br />
the Consumer Credit Act 1974. Estoppel<br />
was defined by Sir William Blackstone in<br />
the 18th century as happening ‘where a<br />
man hath done some act or executed some<br />
deed which estops or precludes him from<br />
averring anything to the contrary.’<br />
It was an issue in Daejan Properties Ltd<br />
v Mahoney [1996] 28 HLR 498, where the<br />
Rent Act 1977 required the Landlord to<br />
be a party in any agreement between the<br />
statutory tenant and an incoming tenant to<br />
enable the latter to be a statutory tenant<br />
(Sch 1 para (13(2))). The Landlord was not<br />
a party to the agreement, but recognised<br />
both people as joint statutory tenants. Sir<br />
Thomas Bingham MR observed, ‘Parties<br />
cannot contract out of the Rent Act and<br />
therefore cannot be estopped that the<br />
Rent Acts will not apply.’ He added, ‘But in<br />
respect or those matters upon which the<br />
parties are at liberty to agree, there seems<br />
to me no reason why the ordinary doctrine<br />
of estoppel should not prevent a party from<br />
denying that he has so agreed.’ The judges<br />
of the Court of Appeal therefore ruled that<br />
the Landlord was estopped from denying<br />
the position, i.e. that it would treat the<br />
tenants as though they were joint statutory<br />
tenants as if there was an agreement to<br />
do so.<br />
Estoppel, however, is normally<br />
applicable to mistakes of fact, and is also<br />
a shield to defend, not a sword to attack.<br />
The 1966 edition of Snell’s ‘Equity’ states<br />
‘By the nineteenth century, both at law<br />
and in equity the rule was that there would<br />
be an estoppel where there had been a<br />
representation, by words or conduct, of<br />
existing facts, not law, intended to be acted<br />
upon and in fact acted upon to his prejudice<br />
by the person to whom it was made.’<br />
There have been many developments<br />
in the idea since the nineteenth century,<br />
and in The Vistafjord [1988] 2 Lloyd’s Law<br />
Rep 343 the judges of the Court of Appeal<br />
considered estoppel in the context of an<br />
agreement, by which a claimant was to<br />
pay 15 percent commission on gross ticket<br />
sales for cruises on a liner. The defendants<br />
arranged a charter to a company and a<br />
sub-charter, but the claimants objected<br />
to the latter. In addition to that objection<br />
they were unwilling to pay commission,<br />
because, for example, the sub-charter was<br />
outside the passenger sales agreement.<br />
The judges of the Court of Appeal decided<br />
that both parties knew of the sub-charter,<br />
and that the defendants would not have<br />
committed themselves without expectation<br />
of commission. The charter furthermore<br />
was dependent on the sub-charter.<br />
This case incorporated the idea<br />
of estoppel by convention, which is<br />
sometimes known as estoppel by<br />
agreement. The parties in this situation<br />
assume facts, and will be precluded from<br />
denying that assumption, if it would be<br />
unjust or unconscionable to allow them to<br />
go back on it.<br />
Bingham LJ set out a three-stage<br />
test. ‘It applies where (1) the parties have<br />
established by their construction of their<br />
agreement or their apprehension of its<br />
legal effect a conventional basis, (2) on that<br />
basis they have regulated their subsequent<br />
dealings, to which I would add (3) it would<br />
be unjust or unconscionable if one of the<br />
parties resiled from that convention.’ There<br />
is furthermore a course of conduct after<br />
the contract, which results in a common<br />
understanding. Bingham LJ made another<br />
observation about estoppel by convention.<br />
He said that it ‘need not be of facts but may<br />
be of law.’<br />
Conclusion with a proviso<br />
That and other rulings were reviewed in<br />
Burton J’s judgment in the NRAM case. The<br />
claimant, i.e. NRAM, wanted him to declare,<br />
for example, that the rights and remedies<br />
under section 77A of the Consumer Credit<br />
Act 1974 were not incorporated into the<br />
agreement. The claimant also wanted a<br />
declaration that it was not in breach of<br />
its obligations by its failure to provide<br />
statements as required, and, where they<br />
did not comply, it did not have to repay<br />
or re-credit default sums or interest to the<br />
defendants.<br />
Burton J was unsympathetic, and was<br />
‘satisfied that the rights and remedies<br />
in relation to section 77A were imported<br />
into the Agreement.’ The claimants were<br />
therefore in breach of it.<br />
There were resulting headlines in<br />
newspapers such as ‘The Guardian’, which<br />
on 10 December 2014 reported that ‘more<br />
than 40,000 people who had a personal<br />
loan with Northern Rock…are in line for<br />
windfalls averaging £6,000 each.’ It stated<br />
that ‘none of them are said to have lost out<br />
financially. And the taxpayer will be picking<br />
up the £261 million bill.’<br />
The case, however, may go to appeal, so<br />
perhaps other judges will have a different<br />
point of view. The cases nonetheless<br />
emphasise the importance of complying<br />
with the provisions with the Consumer<br />
Credit Act 1974. Credit Managers will rarely<br />
deal with situations like those of Northern<br />
Rock: very fortunate for all of us!<br />
The recognised standard in credit management<br />
www.cicm.com <strong>April</strong> 2015 45