201504 CM April
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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OPINION<br />
HOLDING A GRUDGE<br />
<br />
Andy Moylan, Managing Director, EFCIS Trade credit insurance brokers, winners of a CI<strong>CM</strong><br />
British Credit Award, looks at how credit insurance can move from a grudge purchase to a<br />
business builder.<br />
AS an industry we have not been<br />
proactive in assisting insured<br />
clients in drawing their attention to<br />
the many tangible and measured<br />
benefits of their policy. Understandably<br />
a good proportion of credit managers<br />
and finance directors look upon credit<br />
insurance as a grudge purchase.<br />
Yet a well-managed policy will deliver<br />
a measurable return that may justify the<br />
premium paid. But, it’s the responsibility of<br />
a specialist trade credit broker to work in<br />
partnership with their clients, helping each<br />
one realise the many business specific<br />
benefits of trade credit insurance. Yet the<br />
default position of Trade credit insurance<br />
has been to sell on fear.<br />
Whilst cover can provide comfort<br />
because it will protect your business from<br />
the effects of an insured bad debt, credit<br />
insurance offers so much more than the<br />
blindingly obvious. Not least it protects<br />
your largest company asset; your sales<br />
ledger.<br />
So, what are the compelling benefits<br />
of trade credit insurance and how can<br />
they help a credit manager in managing<br />
and supporting their many challenging<br />
everyday risk decisions to support growth?<br />
Additional resource<br />
Credit managers are faced with making<br />
difficult risk decisions. They’re regularly<br />
under pressure from sales departments<br />
to agree credit lines to support business<br />
growth. But the information they need to<br />
support these decisions is often limited or<br />
outdated, especially so for export sales.<br />
A company with credit insurance<br />
benefits from an additional debtor risk<br />
resource; these credit limits are assessed<br />
by an experienced risk underwriter who<br />
has the most up-to-date financial and<br />
trading information available. Simply<br />
relying on financial information that reflects<br />
a trading position of a company at a<br />
point in time (which typically may be 18<br />
months old) may be insufficient to justify<br />
large credit lines and so the sale might<br />
be lost. A company will benefit from<br />
current payment performance information<br />
(as required by their policy terms and<br />
conditions) or up-to-date management<br />
information. This crucial information could<br />
make the difference in justifying the credit<br />
line required.<br />
Credit insurance should provide cover<br />
on customers with a measured degree<br />
of risk and uncertainty and not simply<br />
cover clients that are a safe bet (referred<br />
to by underwriters as ‘blue chip’). It’s<br />
astonishing but true that increasing sales<br />
(with the comfort of credit insurance<br />
cover) by £1,000,000 on net margins of 10<br />
percent generates an additional £100,000<br />
in profit. The ability to secure a swift and<br />
accurate credit limit decision can make the<br />
difference in winning the business or not.<br />
On a monthly basis monitor the current<br />
sales ledger balance with the endorsed<br />
approved credit limit. Ask your broker<br />
what support is on offer to ensure that the<br />
current insured ledger is covered up to an<br />
acceptable level; one that provides ledger<br />
protection and a platform for considered<br />
growth. Don’t unintentionally opt for the<br />
alternative situation where you simply<br />
hope that, in the event of a bad debt,<br />
cover is in place.<br />
Generating funding<br />
Invoice financing has become a major<br />
source of funding for many growing<br />
companies in the UK. But the level<br />
of available funding can be restricted<br />
because of the low level of endorsed<br />
credit limits. A well-managed trade credit<br />
insurance policy provides working capital<br />
to support the growth of the business.<br />
A company that increases the level of<br />
insured debt by only £250,000 could<br />
potentially draw down an additional<br />
£200,000 of working capital to support<br />
growth or even pay for supplies in<br />
advance for a discount. This additional<br />
level of working capital could provide the<br />
headroom needed to increase sales and<br />
ultimately profit.<br />
The more reassurance you can give<br />
your invoice finance provider in respect<br />
24 <strong>April</strong> 2015 www.cicm.com The recognised standard in credit management