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201504 CM April

THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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Andy began his career at one of the UK'S largest trade credit insurance<br />

underwriters, Euler Hermes over 29 years ago. After working at a senior level<br />

for several specialist brokers he established EFCIS in 2000.<br />

of claim payment certainity and credit<br />

limit cover, the higher the level of funding<br />

they will be prepared to offer you. Make<br />

sure your funder is aware that you have an<br />

extremely well run policy. Provide them with<br />

regular credit limit updates and compliance<br />

reports.<br />

What risk?<br />

Grading individual debtors gives you a<br />

platform to potentially align the grade to<br />

margins as well as collection stance. These<br />

debtor grades can be made available by<br />

the credit insurance underwriter within the<br />

scope of your policy. They are based on<br />

the most up-to-date financial information<br />

including management accounts when<br />

available and trading information (payment<br />

delays and reportable adverse events).<br />

Combined they provide a robust guide to<br />

the individual trading risks which can then<br />

be aligned to profit margins and collection<br />

stance. These grades should then be<br />

monitored and reviewed on an ongoing<br />

basis to ensure they reflect today’s trading<br />

position.<br />

Consider increasing the margin for highrisk<br />

graded debtors to generate additional<br />

profit or to simply increase the bad debt<br />

reserve to reflect the increased probability<br />

of future payment default.<br />

Also consider the potential DSO and<br />

working capital benefit of greater alignment<br />

to individual debtor grades with your<br />

collection stance. Consider too proactively<br />

chasing payment from below average<br />

debtors. This will have a positive impact on<br />

DSO, cashflow and ultimately profit.<br />

More coverage<br />

The UK Government is keen to support<br />

increased levels of export sales to help<br />

the UK economy recover after a prolonged<br />

period of recession. However, it is generally<br />

accepted that there is greater degree of<br />

uncertainty and risk when trading with<br />

a number of these countries due to the<br />

increased potential of non-payment due to<br />

a political event. A credit insurance policy<br />

can include political risk cover such as<br />

contract frustration, contract cancellation,<br />

currency transfer and export/import<br />

restrictions.<br />

The credit insurance policy can also<br />

cover binding orders, work in progress,<br />

extended credit cover, non-cancellable<br />

limits, dispute cover and trade specific<br />

clauses for sectors such as advertising,<br />

construction and the oil and gas industry.<br />

With the support of your specialist<br />

broker conduct a risk audit twice a year<br />

to ensure that all potential risks that can<br />

be covered are included within the scope<br />

of the policy. Why not ask you broker to<br />

arrange for a dummy claims inspection to<br />

highlight any potential policy breaches and<br />

agree what steps are required to ensure<br />

policy compliance?<br />

THE credit manager of an importer<br />

and distributor of meat, with estimated<br />

insured sales of £22 million, was<br />

becoming frustrated with its invoice<br />

finance provider; restricted credit limits<br />

were impacting negatively on available<br />

funding. The company did not have the<br />

available working capital to grow the<br />

business and its high fixed costs were<br />

negatively impacting on profit. Key<br />

credit limits were increased by £2.2<br />

million resulting in increased working<br />

capital to support future growth and<br />

profit.<br />

This additional working capital<br />

assisted the company in securing<br />

£6 million additional sales during the<br />

course of the year at four percent net<br />

margins, generating £240,000 profit (the<br />

policy premium was £70,000).<br />

A vehicle leasing and contract hire<br />

company had an initial DSO of 193 days;<br />

understandably this was having a dire<br />

impact on working capital and profit.<br />

Its credit insurance policy provided<br />

individual debtor grades (including<br />

highlighting the riskier debtors). Not only<br />

was the company not being paid by a<br />

number of its customers, but it<br />

was also at risk of claims on its<br />

policy being refused because it was<br />

not complying with the insurer’s<br />

requirements.<br />

The company now has a higher<br />

percentage of insured sales on its<br />

ledger and the DSO has reduced from<br />

193 days to 59 days. This level of<br />

DSO an improvement combined with<br />

the improved credit insurance policy<br />

compliance has resulted in a £5.5 million<br />

improvement in cash utilisation freed<br />

up from its receivables, combined with<br />

a decrease in inherent risk. It also has<br />

the added benefit of peace of mind from<br />

improvement in trading certainty through<br />

limit utilisation and increased policy<br />

compliance.<br />

CASE STUDIES<br />

THE credit manager of a major IT<br />

distributor wanted to supply goods on<br />

credit to a number of overseas markets,<br />

but was struggling to obtain financials to<br />

support potential sales of £7.5 million.<br />

There was also concern that in the event<br />

of a payment default it did not have<br />

a local presence in these markets to<br />

collect the debt.<br />

The company commenced trading<br />

with the full support of the underwriter<br />

from a risk, cover and collection point of<br />

view and generated additional sales of<br />

£4.7 million in 12 months and additional<br />

net profit of eight percent (£376,000)<br />

was generated. The policy premium was<br />

£110,000.<br />

However, one of its overseas<br />

customers was unwilling to pay the<br />

amount due. It used the fact that it was<br />

insured as leverage to secure payment.<br />

Its customer did not want its grade to<br />

be adversely affected, nor to be on<br />

the receiving end of collection and<br />

legal action. At all times during these<br />

discussions the company knew that<br />

in the event of a bad debt they were<br />

insured for 90 percent of the insured<br />

debt.<br />

The recognised standard in credit management<br />

www.cicm.com <strong>April</strong> 2015 25

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