201504 CM April
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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Cr£ditWho?<br />
CI<strong>CM</strong> Directory of Services<br />
CREDIT MANAGEMENT SOFTWARE<br />
FOR INFORMATION, OPTIONS<br />
AND PRICING PLEASE EMAIL<br />
anthony.cave@cabbell.co.uk<br />
RECRUITMENT<br />
OnGuard<br />
40 Gracechurch Street, London, EC3V 0BT<br />
T: 0203 4403 825<br />
E: info@onguard.com<br />
W: www.onguard.co.uk<br />
OnGuard is a leading supplier of sophisticated software in which<br />
Credit, Collections, Complaints and Cash Allocation can be<br />
integrated in a single solution. With customers around the world<br />
we offer a truly global, proven, low-risk high-value proposition<br />
which focusses on maintaining positive customer relationships<br />
helping to contribute to improving your competitive edge. Our<br />
integrated accounts receivables solution enables you to achieve<br />
faster payment of your invoices plus the benefits of improved<br />
insights into customer behaviour and valuable time savings. This<br />
not only results in process optimisation, cost savings, a lower<br />
DSO and reduced write-offs but contributes to a stronger,<br />
positive relationship with your valued customers. See more at<br />
www.onguard.co.uk.<br />
SIDETRADE<br />
Sidetrade UK: Amadeus House, Floral Street, Covent<br />
Garden, London WC2E 9DP<br />
T: +44 203 608 9850<br />
E: Samantha@sidetrade.com<br />
W: wwwsidetrade.co.uk<br />
Sidetrade offers companies the opportunity to digitise the<br />
management of their financial relationships with customers.<br />
Sidetrade's market-leading solutions, complementary to ERPs,<br />
meet the challenges of securing what is often a company's<br />
largest asset, its accounts receivable, by reducing late payments<br />
and controlling customer risk. With sales in 65 countries and 34<br />
million invoices managed annually, the Group enables 69,000<br />
users from companies of all sizes and all sectors to collaborate<br />
via its cloud solution and accelerate cash-flow generation.<br />
FINANCIAL PR<br />
Hays Credit Management<br />
107 Cheapside, London, EC2V 6DN<br />
T: 07834 260029<br />
E: karen.young@hays.com<br />
W: www.hays.co.uk/creditcontrol<br />
Hays Credit Management is working in partnership with the CI<strong>CM</strong><br />
and specialise in placing experts into credit control jobs and<br />
credit management jobs. Hays understands the demands of this<br />
challenging environment and the skills required to thrive within<br />
it. Whatever your needs, we have temporary, permanent and<br />
contract based opportunities to find your ideal role. Our candidate<br />
registration process is unrivalled, including face-to-face screening<br />
interviews and a credit control skills test developed exclusively<br />
for Hays by the CI<strong>CM</strong>. We offer CI<strong>CM</strong> members a priority service<br />
and can provide advice across a wide spectrum of job search and<br />
recruitment issues.<br />
PORTFOLIO<br />
CREDIT CONTROL<br />
Safe Computing Limited<br />
20, Freeschool Lane, Leicester, LE1 4FY<br />
T: 0844 583 2134<br />
E: info@safecomputing.co.uk<br />
W: www.safe-creditcontrol.co.uk<br />
Designed to manage your customer credit accounts effectively,<br />
Safe credit control enables your credit management team to:<br />
• improve cash flow<br />
• reduce debtor days<br />
• increase customer service<br />
• cut the cost of cash collection<br />
• eliminate manual processes<br />
• speed up the query resolution process<br />
Our unique approach is centred on changing the perception of<br />
the credit control function, from a series of reactive processes<br />
to proactive ones. Credit controllers are traditionally regarded<br />
as an essential element in business, to chase late payments<br />
and respond to customer queries. Safe credit control has<br />
taken the concepts of customer relationship management<br />
(CRM) and applied it to the credit control function, enabling<br />
a softer, service orientated team of customer service<br />
representatives.<br />
Tinubu Square UK<br />
Holland House, 4 Bury Street, London EC3A 5AW<br />
T: +44 (0)207 469 2577<br />
E: uksales@tinubu.com<br />
W: www.tinubu.com<br />
Tinubu Square’s mission is to control and minimise trade credit<br />
risk. Founded in 2001, Tinubu Square has become a trusted<br />
source of trade credit intelligence for credit insurance leaders<br />
and now offers the service to corporate customers enabling<br />
them to assess their credit risk. Tinubu Square’s B2B Credit<br />
Risk Intelligence solutions – including Tinubu Risk Management<br />
Center (RMC) cloud-based SaaS platform, Tinubu Credit Intelligence<br />
service with real-time credit risk intelligence reporting<br />
and Tinubu Risk Analyst advisory service provide companies<br />
with an accurate picture of their customers’ financial health from<br />
sales and marketing through the entire order-to-cash cycle.<br />
Based in Paris, Tinubu Square has offices in London, Brussels,<br />
Singapore and Mumbai.<br />
Gravity London<br />
Floor 6/7, Gravity London, 69 Wilson St, London, EC21 2BB<br />
T: +44(0)207 330 8888.<br />
E: sfeast@gravitylondon.com<br />
W: www.gravitylondon.com<br />
Gravity is an award winning full service PR and advertising<br />
business that is regularly benchmarked as being one of the best<br />
in its field. It has a particular expertise in the credit sector, building<br />
long-term relationships with some of the industry’s best-known<br />
brands working on often challenging briefs. As the partner<br />
agency for the Credit Services Association (CSA) for the past 13<br />
years, and the Chartered Institute of Credit Management since<br />
2006, it understands the key issues affecting the credit industry<br />
and what works and what doesn’t in supporting its clients in the<br />
media and beyond.<br />
PROFESSIONAL BODIES<br />
CI<strong>CM</strong>os (CI<strong>CM</strong> Online Services)<br />
www.CI<strong>CM</strong>.com<br />
T: 01780 722 907.<br />
E: training@cicm.com<br />
W: www.cicmos.com<br />
CI<strong>CM</strong>OS has been designed to help busy credit managers by<br />
providing them with a suite of online tools to support and<br />
quickly develop their teams. The virtual learning centre is an<br />
open platform system, accessed via the website, which is<br />
easy to use, modular and each module is completely optional,<br />
which means the system can be tailored to suit specific<br />
requirements and time constraints. This wide ranging system<br />
is more than just a training tool it is easy to set up and use<br />
and can be accessed securely via the CI<strong>CM</strong>OS website for a<br />
low annual subscription.<br />
Chartered Institute of<br />
Credit Management (CI<strong>CM</strong>)<br />
The Water Mill, Station Road, South Luffenham,<br />
OAKHAM, LE15 8NB<br />
T: 01780 722910 E: info@cicm.com<br />
W: wwwcicm.com<br />
The Chartered Institute of Credit Management (CI<strong>CM</strong>) is Europe’s<br />
largest credit management organisation. The trusted leader<br />
in expertise for all credit matters, it represents the profession<br />
across trade, consumer, and export credit, and all credit-related<br />
services. Formed over 70 years ago, it is the only such organisation<br />
accredited by Ofqual and it offers a comprehensive<br />
range of services and bespoke solutions for the credit professional<br />
(www.cicm.com) as well as services and advice for the<br />
wider business community (www.creditmanagement.org.uk).<br />
Portfolio Credit Control<br />
Portfolio Credit Control, New Liverpool House,<br />
15 Eldon Street, London, EC2M 7LD<br />
T: 0207 650 3199<br />
E: recruitment@portfoliocreditcontrol.com<br />
W: www.portfoliocreditcontrol.com<br />
Portfolio Credit Control, solely specialises in the recruitment of<br />
permanent, temporary and contract Credit Control, Accounts<br />
Receivable and Collections staff. Part of an award winning<br />
recruiter we speak to and meet credit controllers all day everyday<br />
understanding their skills and backgrounds to provide you with tried<br />
and tested credit control professionals. We have achieved enormous<br />
growth because we offer a uniquely specialist approach to our<br />
clients, with a commitment to service delivery that exceeds your<br />
expectations every single time.<br />
Jobs in Credit<br />
Foxhall Business Centre, Foxhall Road, Nottingham, NG7 6LH<br />
T: 0207 316 9533<br />
E: info@jobsincredit.com<br />
W: www.jobsincredit.com<br />
Established in 2004, jobsincredit.com is the only UK job board<br />
dedicated to the credit and collections industry. The site attracts<br />
over 30,000 monthly visits, and advertises over 1,000 roles from<br />
a broad mix of employers and recruiters. For candidates our<br />
service is free of charge, and offers an easy way of searching<br />
for and securing your next role. For employers jobsincredit.com<br />
offers the most cost effective recruitment method, no matter the<br />
seniority. Many leading employers are clients, including Barclays,<br />
RBS, Deloitte, Centrica Barclaycard. For more information about<br />
advertising your vacancy, please visit www.jobsincredit.com<br />
ATTENTION PRODUCT<br />
AND SERVICE PROVIDERS<br />
You can connect with them all now by<br />
having a listing in CreditWho.<br />
For just £1,247 + VAT per annum:<br />
- your business will be listed in Credit<br />
Management magazine, which goes out to<br />
all our members and subscribers and has an<br />
estimated readership of over 25,000<br />
To book your listing in CreditWho contact<br />
Anthony Cave on 020 3603 7934<br />
62 <strong>April</strong> 2015 www.cicm.com<br />
The recognised standard in credit management