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Have You Bought Train Tickets?<br />
By Hu Wenxiu<br />
It is reported that the Ministry<br />
of Industry and Information Technology<br />
has requested QIHU360, Sougou,<br />
Kingsoft and Aoyou to shut down the<br />
plug-ins. In response, QIHU360 indicates<br />
that it is seeking for reasonable<br />
solutions to meet the requirements of<br />
the competent departments. Kingsoft<br />
also expresses that they are communicating<br />
with the Ministry of Railways to<br />
actively help users buy train tickets. Yet,<br />
so far, the plug-in in Kingsoft Liebao<br />
Browser and 360 Security Browser is<br />
still available for use.<br />
Nowadays, for many people, getting<br />
a ticket mainly depends on the<br />
internet speed and skills, rather than<br />
energy and patience. As more and more<br />
people turn to the “refreshing plug-in<br />
for tickets”, the efficiency gap between<br />
online and offline ticket-buying has<br />
been enlarged. With the help of the “refreshing<br />
plug-in for tickets”, train tickets<br />
are sold out more quickly, and many hot<br />
tickets are sold out in five minutes after<br />
the selling starts.<br />
Most of the labor workers come<br />
from rural areas. According to the latest<br />
data from the China Internet Network<br />
Information Center (CNNIC), the<br />
internet popularizing rate of urban citizens<br />
was 59.1% and that of the villagers<br />
was merely 23.7% in 2012. Though<br />
some of the labor workers get to know<br />
something about internet after coming<br />
to cities, they are not as familiar with<br />
it as students, white-collars or other<br />
groups of people.<br />
Zhu Jiansheng, Deputy Director of<br />
the Institute of Computing Technology<br />
of China Academy of Railway Sciences,<br />
believes that selling tickets through the<br />
internet and telephone originally aims<br />
to create a fair environment for buying<br />
tickets, but using the “ticket-scrambling<br />
plug-in” equals to jumping a queue,<br />
which may damage the order for buying<br />
tickets and bring harm to the security of<br />
the whole system for buying tickets, as<br />
the software per se is destructive.<br />
Shi Xiaohong, an expert in internet<br />
security alarms that buying a ticket<br />
online requires the user to open an<br />
online banking business and users with<br />
online banking are more vulnerable to<br />
attack of Trojan virus. He suggests that<br />
when buying tickets online, netizens<br />
should use a piece of security software<br />
to prevent Trojan virus from stealing the<br />
money in the online banking account.<br />
Nevertheless, whether there is<br />
ticket-scrambling software or not,<br />
relevant departments should be more<br />
concerned about how to solve users’ difficulty<br />
in buying tickets and improve<br />
users’ experience on ticket-buying websites.<br />
Zeng Jianqiu, a professor from<br />
Beijing University of Posts and Communications<br />
holds that the root cause of<br />
these problems is that the ticket-buying<br />
system is not good enough. He recommends<br />
the competent departments to<br />
treat the ticket-scrambling software<br />
rationally and objectively and listen to<br />
opinions of all parties concerned.<br />
17
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