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customers.<br />
As emissions and noise have become<br />
major factors that cause deterioration<br />
in quality of life in urban areas,<br />
Bombardier has taken the lead as “the<br />
pioneer of environment protection” in<br />
improving rail transportation technologies<br />
and transforming rail transportation<br />
into an ecologically advanced<br />
transportation model.<br />
This has given birth to the PIR-<br />
MOVE system and Bombardier’s highspeed<br />
trains with ECO4 technology to<br />
address the energy efficiency, reliability,<br />
environmental and affordability concerns<br />
of operators.<br />
Trams running through parks,<br />
ancient towns and churches used to be<br />
something so imaginary that such a notion<br />
was only depicted in cartoons. The<br />
advent of the catenary-free PRIMOVE<br />
system empowers trams to go safely<br />
through these places and bring people<br />
from modern cities to ancient towns,<br />
putting people back in touch with ageold<br />
culture.<br />
“Technology transfer” has remained<br />
a sensitive topic in the media<br />
around the world. “In the Western<br />
media, many Western business leaders<br />
claim that they would never transfer<br />
any technology to China, but when<br />
they are sitting in front of the Chinese<br />
government and partners, they talk<br />
a lot about technology transfers. As<br />
a matter of fact, they tell the truth in<br />
neither case,” says Zhang calmly when<br />
touch this subject. “The collaboration<br />
between Bombardier and China has<br />
gone beyond technology transfer. We<br />
develop the technologies and products<br />
most suitable in China market with<br />
Chinese partners, because technology<br />
transfer alone can’t fundamentally improve<br />
the products. The most advanced<br />
train running in high plateaus has been<br />
developed by Bombardier’s joint venture,<br />
BST, in China,” he noted.<br />
In 2003, as soon as the Qinghai-<br />
Tibet railway project was approved,<br />
BST organized experts for field studies<br />
on climate, environment and local<br />
cultures in Tibet. After two years of<br />
investigation, it has collected a mine of<br />
precious information, which in the end<br />
helped it won the bid.<br />
People-centric designs are what<br />
most appeals to passengers taking the<br />
train running on the Qinghai-Tibet<br />
74<br />
railway. “It’s a deluxe train for the public.<br />
Many seasoned travelers choose to<br />
ride this train to go to Tibet, because<br />
for them, it is of itself an experience.<br />
What attracts them is not only the<br />
train, but also the culture behind it,”<br />
said Zhang.<br />
The train was jointly developed<br />
by highly skilled Bombardier staff and<br />
Chinese engineers, and is manufactured<br />
in Qingdao. Technology transfer<br />
alone would never have enabled the<br />
development of such sophisticated and<br />
complex high altitude trains. Only<br />
when both parties treat each other with<br />
sincerity and make concerted efforts to<br />
work together with a win-win approach<br />
can breakthroughs be made.<br />
Moving forward in a meshing<br />
engagement<br />
In the process of gear transmission,<br />
regardless of different sizes, the<br />
driving gear and driven gear have the<br />
same tangential velocity where they are<br />
engaged.<br />
Zhang draws a vivid analogy between<br />
the collaboration of two parties<br />
and the engagement of two gears, and<br />
another between the common interest<br />
and the tangential velocity. “Friction<br />
may arise if the tangential velocity varies;<br />
if there is no common interest, conflicts<br />
will occur,” said Zhang. “In business,<br />
over 50% of the issues are caused by miscommunication<br />
and misunderstandings.<br />
Only when we enhance communication<br />
and put ourselves in the shoes of the<br />
other party, can we find a common interest<br />
and achieve a win-win result.”<br />
To reach for a mutually beneficiary<br />
result, we not only need to protect our<br />
own interests, but more importantly, we<br />
need to look at things from the angle<br />
of the other party. “It’s just like two<br />
vendors selling a particular product.<br />
The first vendor might simply say how<br />
good his product is, but the second one<br />
recommends the product most suitable<br />
for the needs of the customer. The customer<br />
will naturally select the second<br />
one,” said Zhang, who, like the second