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British Guideline on the MAnAGeMent of AsthMA<br />

8 organisation and delivery of care, and audit<br />

8.1 routine PriMAry CAre<br />

8.1.1 ACCESS TO ROUTINE PRIMARy CARE<br />

94<br />

Primary care services delivered by doctors and nurses trained in asthma management improves<br />

diagnosis, prescribing, education, monitoring, and continuity of care 625,626 Successful training<br />

programmes typically include outreach educational visits to practices or practitioners using<br />

interactive educational methods focused around clinical guidelines, occasionally including<br />

audit and feedback of care. 625,627,628<br />

A All people with asthma should have access to primary care services delivered by doctors<br />

and nurses with appropriate training in asthma management.<br />

Audit the percentage of clinicians who have taken part in a suitable asthma educational<br />

update within last two years.<br />

8.1.2 STRUCTURED REvIEW<br />

Proactive clinical review of people with asthma improves clinical outcomes. Evidence for benefit<br />

is strongest when reviews include discussion and use of a written action plan. 407 Benefits include<br />

reduced school or work absence, reduced exacerbation rate, improved symptom control and<br />

reduced attendance at the emergency department. 629,630 Proactive structured review, as opposed<br />

to opportunistic or unscheduled review, is associated with reduced exacerbation rate and days<br />

lost from normal activity. 626,631,632 It is difficult to be prescriptive about the frequency of review as<br />

need will vary with the severity of the disease. Outcome is probably similar whether a practice<br />

nurse (PN), or a general practitioner (GP) conducts the review. Clinicians trained in asthma<br />

management achieve better outcomes for their patients. 626,633,634<br />

A in primary care, people with asthma should be reviewed regularly by a nurse or doctor<br />

with appropriate training in asthma management. review should incorporate a written<br />

action plan.<br />

Audit the percentage of patients reviewed annually. Consider focusing on particular<br />

groups such as those overusing bronchodilators, patients on higher treatment steps,<br />

those with exacerbations or from groups with more complex needs.<br />

Audit the percentage of patients receiving action plans. Consider focusing on subgroups<br />

listed above.<br />

READ coding of patients who are newly diagnosed or register at a practice will ensure a<br />

meaningful database for audit and review purposes. Specifically identifying patients with high<br />

risk asthma (eg those with frequent admissions) in an effort to target more detailed input is<br />

logical but supported by limited evidence. 635 Not all patients want regular review, or are willing<br />

to attend a pre-arranged appointment. Reviews carried out by telephone may be as effective as<br />

those using face-to-face consultations, 636 but face-to-face review will be appropriate for some<br />

patients, such as those with poor asthma control or inhaler-related problems.<br />

B Consider carrying out routine reviews by telephone for people with asthma.<br />

1 +<br />

2 +<br />

3<br />

4<br />

1 +<br />

2 ++

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