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Catalogue 2010

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Quality is ourNumber 1priority.<br />

Our claim is that we always deliver top quality products, to continuously<br />

improve ourselves and to satisfy you as our customer. All Schneider airsystems<br />

products are therefore subject to stringent quality requirements and regular<br />

inspections. The certification of our company according to DIN EN ISO 9001<br />

covers all areas –from development and production through marketing and<br />

sales on to service –and thus underscores this very high standard. We focus<br />

not only on our own design and development and our own testing laboratory,<br />

but also on our in-house production and assembly. Tohave these processes<br />

on your own premises also means that you have the value-adding and<br />

thus quality-related activities perfectly under control.<br />

However, wedonot stop there. Our quality management system continuously<br />

monitors and safeguards the high standard ofquality, e.g.with 100-percent<br />

testing. If despite this, amachine fails in operation, we analyse the failure and<br />

use it as atool to further improve our products. In the event of complaints, we<br />

guarantee aresponse time of no more than 5working days offering fast<br />

assistance without bureaucracy to get you back up and running quickly.<br />

If you have suggestions or concrete questions about quality assurance, just<br />

e-mail us at:<br />

qualitaet@tts-schneider.com<br />

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