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DCP Series Maintenance Software Test Level 3 - Public Support ...

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Not Enabled After 15 State Items<br />

Error Messages and Fault Isolation<br />

There are certain hardware and software exception conditions that will result in the<br />

port being disabled and a state item being posted. To avoid logging redundant errors,<br />

TL3 does not re-enable ports which have had 15 state items. For more information,<br />

refer to the “State Item” error message.<br />

Output External Interrupt<br />

An external interrupt (EI) was active on the output data lines and the PP chain<br />

executed a Read EI command. Execution of Read EI forces an input operation in<br />

which two bytes of EI data are returned from the interface. This error applies only to<br />

the SU00057 and 16-bit Parallel options.<br />

Output Status Error Expect xxxx Actual xxxx [Other xxxx]<br />

The expected output status did not match the actual status. Other (if applicable)<br />

provides additional status information; for example, on a multiline line module Other<br />

might indicate the specific line where the error occurred. Refer to “Line Module<br />

Status Conditions” in this section for information.<br />

Output Transfer Count Error<br />

The expected output transfer count did not match the actual transfer count. Usually<br />

this error will be associated with a status error; in this case, look at the status error<br />

and perform the corrective action.<br />

If this error is received by itself, there is likely a line module hardware or port<br />

problem.<br />

To check the line module hardware, retest the line module using an internal loopback<br />

test.<br />

• If the test is successful, the original error was probably caused by a faulty<br />

external element (for example, a modem) in the transmission path. To isolate the<br />

faulty element, progressively test each element in the path.<br />

• If the test failed, check the port.<br />

7431 8080–202 B–7

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