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cata espa revision 06252010 [todo] - Instituto de Banca y Comercio

cata espa revision 06252010 [todo] - Instituto de Banca y Comercio

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TOURISM, HOTELS AND CONVENTIONSThis study program offers the stu<strong>de</strong>nt the knowledge of the operational processes, products, services, andregulation in the Hotel, Air Line and Tourism Industries. It also inclu<strong>de</strong>s the structure, organization,administration (basic principles), and operation of the <strong>de</strong>partment of services in the hotel, with emphasisin the Activities Department (coordination of meetings, conventions and banquets). The courseincorporates a computer complement: Virtual Hotel for hotel reservations and SABRE for issuingelectronic tickets. In addition, they will acquire knowledge and abilities to be able to i<strong>de</strong>ntify the touristzones, places, hotels, restaurants, and the rest of the basic services required for vacations or to visit PuertoRico and other countries.TERM CODE TITLE CREDITSI TURI 2100ESPA 1005ORRH 1304Introduction to Tourism and HotelsBasic SpanishOrientation and Human Relations333II MADO 1001MATE 1210GEOG 1005III HOTE 3000GEOG 1006INGL 1106IV COST 1002CONV 3000INGL 1107V SERV 3000LINE 3000HOTE 3001VI RESE 3000INGL 2103MERC 2100Total CreditsKeyboard Skills IBasic MathematicsPuerto Rico Tourism GeographyTotal CreditsHotel OperationsUniversal Tourism GeographyBasic English ITotal CreditsFood and Beverage Cost ControlConventions and BanquetsBasic English IITotal CreditsCustomer ServicesAir LinesBasic Principles of Hotel AdministrationTotal CreditsComputerized Reservations (SABRE)Conversational EnglishTourism MarketingTotal Credits933393339333933393339Total Credits 54- 66 -

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