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香港—資訊社會 - 「數碼21」資訊科技策略

香港—資訊社會 - 「數碼21」資訊科技策略

香港—資訊社會 - 「數碼21」資訊科技策略

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• –• Manager - Customer Engineering/ServicesSupport• – • Engineer - Customer/Customer Services/Hardware/Technical/Field• – • Technician - Hardware/Service/Field/Maintenance- for 2006 and 2008• –• Manager - Customer Engineering/ServicesSupport• –• Engineer - Customer Services/Field• • Field Technician7.5 7.5 General IT management includes thefollowing personnel:- for 2006 and 2008• • • • • IT Director• Management Information System (MIS)Director• Head of IT• Chief Information Officer (CIO)7.6 7.6 Hardware support includes the followingpersonnel: - before 2004• • Hardware/Customer Engineer• • Hardware Technician7.7 — 2.11 7.7 Internet - please refer to paragraph 2.11 ofthis Appendix.7.8 7.8 IT education and training includes thefollowing personnel: - before 2004• • Professor/Lecturer/Training Officer• • • IT Trainer• Technical Writer - for 2004• • Professor/Lecturer/Training Officer• • IT Trainer/Instructor135Hong Kong as an Information Society 2009

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