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using highways for no-notice evacuations - FHWA Operations - U.S. ...

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1.5COMMUNICATIONSFor in<strong>for</strong>mation on communication issues <strong>for</strong> <strong>no</strong>-<strong>no</strong>tice <strong>evacuations</strong>, refer to thefollowing sections of this Primer:• Section 5: Communications; Public EducationHow does the plan document the communication methods used by eachagency? How have the methods been evaluated to ensure compatibility amongmultiple agencies? What gaps or conflicts need to be addressed?How will a public education campaign be structured to in<strong>for</strong>m citizens of thesteps they should take in advance of a <strong>no</strong>-<strong>no</strong>tice incident, to better preparethemselves in case of an evacuation?Which agency will establish a designated Public In<strong>for</strong>mation Officer to providein<strong>for</strong>mation to the media and public on all aspects of the evacuation?What in<strong>for</strong>mation does this person/agency need to ensure that they canprovide in<strong>for</strong>mation about the evacuation order, size of the evacuation, anticipatedevacuation population, additional sources of in<strong>for</strong>mation, destination ofassembly points, alternate routes/transportation modes, and available servicesalong evacuation routes and at shelters?What contingency plans will be used if <strong>no</strong>rmal means of public communicationsare unavailable? How will all the relevant agencies be in<strong>for</strong>med of thesemeasures?Does the plan identify sample/pre-scripted messages <strong>for</strong> use when communicatingto the public via automated systems such as dynamic message signs andReverse 911?What provisions are included in the evacuation plan <strong>for</strong> communicating withspecial needs populations? What will be the most effective methods <strong>for</strong> eachpopulation group? What specialized agencies and organizations can assist inthis process?Notes92USING HIGHWAYS FOR NO-NOTICE EVACUATIONS

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