IND.D.004.16 April 2004Country/TerritoryObligati<strong>on</strong>srelating toemployerAre you satisfied with <str<strong>on</strong>g>the</str<strong>on</strong>g>existing system in yourcountry?Plans to introduce newclassificati<strong>on</strong> or revisecurrent classificati<strong>on</strong>?I<str<strong>on</strong>g>ra</str<strong>on</strong>g>qJordanout of 16% socialsecurity fees, <str<strong>on</strong>g>the</str<strong>on</strong>g>owner pays 11,6%Kuwait n<strong>on</strong>e might need updateCNSS,t<str<strong>on</strong>g>ra</str<strong>on</strong>g>nsportati<strong>on</strong>, yes, it has just been revised andLeban<strong>on</strong>educati<strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> new <strong>on</strong>e is quite modernMalaysiaNe<str<strong>on</strong>g>the</str<strong>on</strong>g>rlandsNorwayRomanianoofficially no, but<str<strong>on</strong>g>the</str<strong>on</strong>g>re are examplesof real estate taxesbeing based <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g>star <str<strong>on</strong>g>ra</str<strong>on</strong>g>ting of <str<strong>on</strong>g>the</str<strong>on</strong>g><strong>hotel</strong> c<strong>on</strong>cernedExist plans for <str<strong>on</strong>g>the</str<strong>on</strong>g> system to bemanaged by <str<strong>on</strong>g>the</str<strong>on</strong>g> nati<strong>on</strong>al <strong>hotel</strong>associati<strong>on</strong> but not for certain yetrevise currentclassificati<strong>on</strong>Yes, to differentiatecriteria for serviceapartments<str<strong>on</strong>g>the</str<strong>on</strong>g>y are in <str<strong>on</strong>g>the</str<strong>on</strong>g> process of evaluating <str<strong>on</strong>g>the</str<strong>on</strong>g> system; <str<strong>on</strong>g>the</str<strong>on</strong>g>y have c<strong>on</strong>ducted asurvey am<strong>on</strong>g <str<strong>on</strong>g>the</str<strong>on</strong>g>ir members and 44% want to maintain <str<strong>on</strong>g>the</str<strong>on</strong>g> presentsystem, 28% prefer a voluntary system and 18% want no classificati<strong>on</strong> at allcould be better, but state regulati<strong>on</strong>s,c<strong>on</strong>trol and certificati<strong>on</strong> is still necessary tillprivatisati<strong>on</strong> is ready and ope<str<strong>on</strong>g>ra</str<strong>on</strong>g>tors will bemore checked by market c<strong>on</strong>sumers thanby official bodies<str<strong>on</strong>g>the</str<strong>on</strong>g>y are working <strong>on</strong> <strong>hotel</strong>classificati<strong>on</strong> and now <str<strong>on</strong>g>the</str<strong>on</strong>g>yhave c<strong>on</strong>ducted a surveyam<strong>on</strong>g <str<strong>on</strong>g>the</str<strong>on</strong>g> c<strong>on</strong>sumers andtour ope<str<strong>on</strong>g>ra</str<strong>on</strong>g>torswithin <strong>on</strong>e m<strong>on</strong>th, but <str<strong>on</strong>g>the</str<strong>on</strong>g><strong>on</strong>ly change refers to F&BsectorSlovak Republic yes not in near futureSultanate of Omann<strong>on</strong>eyes, <str<strong>on</strong>g>the</str<strong>on</strong>g> system is currentlysatisfactory; <str<strong>on</strong>g>the</str<strong>on</strong>g>re is a tourism lawwhich will amend and improvefur<str<strong>on</strong>g>the</str<strong>on</strong>g>r <str<strong>on</strong>g>the</str<strong>on</strong>g> classificati<strong>on</strong><str<strong>on</strong>g>the</str<strong>on</strong>g> tourism law will add andrevise certain pointsSwedennoyes, and <str<strong>on</strong>g>the</str<strong>on</strong>g>re is an intenti<strong>on</strong> tobuild a Nordic System with Swedenand Denmark as a baseStudying to classifyapartment <strong>hotel</strong>s andc<strong>on</strong>ference facilities<str<strong>on</strong>g>the</str<strong>on</strong>g> current classificati<strong>on</strong> willbe revised during <str<strong>on</strong>g>the</str<strong>on</strong>g> nextthree years and enter in forceSwitzerland n<strong>on</strong>e yesTurkeyn<strong>on</strong>eno, <str<strong>on</strong>g>the</str<strong>on</strong>g> changes in <str<strong>on</strong>g>the</str<strong>on</strong>g> industry arevery fast and <str<strong>on</strong>g>the</str<strong>on</strong>g> classificati<strong>on</strong> systemis not very effective actuallyin 2005involve more <str<strong>on</strong>g>the</str<strong>on</strong>g> <strong>hotel</strong>associati<strong>on</strong> instead ofcent<str<strong>on</strong>g>ra</str<strong>on</strong>g>l government- 29 -
IND.D.004.16 April 2004Country/TerritoryUnitedA<str<strong>on</strong>g>ra</str<strong>on</strong>g>b Emi<str<strong>on</strong>g>ra</str<strong>on</strong>g>tesObligati<strong>on</strong>srelating toemployer<strong>hotel</strong> must respectlocal t<str<strong>on</strong>g>ra</str<strong>on</strong>g>diti<strong>on</strong>s,social values andMuslim religi<strong>on</strong>;facilities must begiven to employeesAre you satisfied with <str<strong>on</strong>g>the</str<strong>on</strong>g>existing system in yourcountry?yes, but intend to develop andimprove <str<strong>on</strong>g>the</str<strong>on</strong>g> system in 2003United Kingdom n<strong>on</strong>e no, three schemes is too manyPlans to introduce newclassificati<strong>on</strong> or revisecurrent classificati<strong>on</strong>?always trying to keep up with<str<strong>on</strong>g>the</str<strong>on</strong>g> development of <str<strong>on</strong>g>the</str<strong>on</strong>g>industry<str<strong>on</strong>g>the</str<strong>on</strong>g> governments in England,Scotland and Wales aremoving towards accepting <str<strong>on</strong>g>the</str<strong>on</strong>g>need for a combined systemAdditi<strong>on</strong>al commentsCountry/TerritoryCanadaCaribbeanColombiaCzech RepublicF<str<strong>on</strong>g>ra</str<strong>on</strong>g>nceHungaryNe<str<strong>on</strong>g>the</str<strong>on</strong>g>rlandsAdditi<strong>on</strong>al commentsEach province has different rules, regulati<strong>on</strong>s, laws; classificati<strong>on</strong> is not mandatoryin many provinces.According to <str<strong>on</strong>g>the</str<strong>on</strong>g> Canadian C<strong>on</strong>stituti<strong>on</strong>, property and civil regulati<strong>on</strong> is aprovincial matter, so <str<strong>on</strong>g>the</str<strong>on</strong>g>re are 4 different classificati<strong>on</strong> systems in Canada.Many countries such as Barbados, St. Lucia, Bahamas and Jamaica had plans toestablish a system, but n<strong>on</strong>e of <str<strong>on</strong>g>the</str<strong>on</strong>g>m had implemented it. ‘Les departmentsd’outre mer F<str<strong>on</strong>g>ra</str<strong>on</strong>g>nçais’ are part of F<str<strong>on</strong>g>ra</str<strong>on</strong>g>nce and <str<strong>on</strong>g>the</str<strong>on</strong>g>refore subject to Frenchlegislati<strong>on</strong>. Cancun, Cozumel and <str<strong>on</strong>g>the</str<strong>on</strong>g> Rivie<str<strong>on</strong>g>ra</str<strong>on</strong>g> Maya are subject to Mexico’s starsystem.CHA’s official positi<strong>on</strong> has always been to oppose <str<strong>on</strong>g>the</str<strong>on</strong>g> setting up of nati<strong>on</strong>alclassificati<strong>on</strong> prog<str<strong>on</strong>g>ra</str<strong>on</strong>g>ms, <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> grounds that with different criteria, <str<strong>on</strong>g>the</str<strong>on</strong>g>y wouldtotally c<strong>on</strong>fuse an already turbulent marketplace. It is c<strong>on</strong>ceivable that a casecould be made for a Caribbean regi<strong>on</strong>al prog<str<strong>on</strong>g>ra</str<strong>on</strong>g>m, but it would require anawesome amount of preliminary discussi<strong>on</strong> and could meet difficulties inimplementati<strong>on</strong>. More to <str<strong>on</strong>g>the</str<strong>on</strong>g> point would be a comm<strong>on</strong> approach to <strong>hotel</strong>licensing, with proper criteria in place for space requirements, fire safety andhealth standards, etc.Due to <str<strong>on</strong>g>the</str<strong>on</strong>g> last government tourism reform law in 1996, <str<strong>on</strong>g>the</str<strong>on</strong>g>re is not an official<strong>hotel</strong> or similar establishment classificati<strong>on</strong> in Colombia at this moment.The system is basically established <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> law /act 137/98 Sb./ Czech Nati<strong>on</strong>alFede<str<strong>on</strong>g>ra</str<strong>on</strong>g>ti<strong>on</strong> of <strong>Hotel</strong>s and Restau<str<strong>on</strong>g>ra</str<strong>on</strong>g>nts (CNFHR) built it up to <str<strong>on</strong>g>the</str<strong>on</strong>g> quality of servicesand equipment.Besides of government classificati<strong>on</strong>, ‘<strong>Hotel</strong>cert’ has a private additi<strong>on</strong>al <str<strong>on</strong>g>ra</str<strong>on</strong>g>tingsystem.Internati<strong>on</strong>al chains (e.g. ACCOR Group) do not like <str<strong>on</strong>g>the</str<strong>on</strong>g> valid categorisati<strong>on</strong>system.In The Ne<str<strong>on</strong>g>the</str<strong>on</strong>g>rlands <str<strong>on</strong>g>the</str<strong>on</strong>g> name ‘<strong>hotel</strong>’ is protected by law. Accommodati<strong>on</strong>s need to have atleast <strong>on</strong>e star to be able to call <str<strong>on</strong>g>the</str<strong>on</strong>g>mselves <strong>hotel</strong>.The scheme is updated whenever <strong>on</strong>e of <str<strong>on</strong>g>the</str<strong>on</strong>g> participants (i.e. Belgium, Luxembourg andHolland) asks for modificati<strong>on</strong>.The nati<strong>on</strong>al automobile associati<strong>on</strong> ANWB ope<str<strong>on</strong>g>ra</str<strong>on</strong>g>tes its own system. This system is avoluntary system, paid for by <str<strong>on</strong>g>the</str<strong>on</strong>g> individual <strong>hotel</strong>s. Around 60% of all establishments with atleast <strong>on</strong>e star in <str<strong>on</strong>g>the</str<strong>on</strong>g> official classificati<strong>on</strong> participate. If <strong>on</strong>e is willing to pay <str<strong>on</strong>g>the</str<strong>on</strong>g> fee, it will be‘ANWB preferred supplier’ and will receive a label <strong>on</strong> or near <str<strong>on</strong>g>the</str<strong>on</strong>g> fr<strong>on</strong>t ent<str<strong>on</strong>g>ra</str<strong>on</strong>g>nce.- 30 -